Recenze (6 137)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 83 % hodnocení s 5 hvězdami
  • 11 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
15. březen 2020

User friendly app with lots of great quality products to add my designs. Very glad I went with the recommendation from a You Tube video to use this app.

New York B*tch
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Printify odpověděl 16. březen 2020

Your feedback matters to us and we are happy to hear that you are enjoying our list of products and we hope that our services will help you grow your store and business.

26. duben 2021

Very easy to use. Large choice. Good prices. Sometimes the orders stay in hold without explication but this is rare

vkngjewelry
Francie
Doba používání aplikace: 7 měsíci
Vývojář Printify odpověděl 26. duben 2021

Thanks for the feedback - we're happy to hear that you're finding our app easy to use and enjoying our ever-growing catalog! :)

If there's ever an issue with an order, please get in touch with our support team by clicking on the live chat bubble. Our team will provide immediate assistance and investigate the issue!

Best of luck with your sales!

29. květen 2018

so far so good. Nice range of products

Baby Zo
Spojené státy
Doba používání aplikace: 12 měsíci
Datum úprav: 27. březen 2018

So I just received a tshirt sample today and not only is the print blurry and faded purple-black but there's stains all over it like someone spilled a coffee and just decided to wash and reuse it. I wouldn't even sell this shirt for a dollar. Their customer service is awful it takes hours to days just to get a response and there's no phone number you can call. Any problems you have they basically tell you there's nothing they can do about it. I've been also having big problems with their shipping calculations on my website. I'm switching over to Printful this is a terrible company.

Update: I used Printify for mugs & pillows as well on my site. I've also tried to order posters from them and the printing is all off. Please don't waste your time with these people. As someone who takes pride in her company and wants good products for her customers this is not the way to go. If you're looking for cheap products and don't really care about the quality then go ahead!

Fenn Fashion
Kanada
Doba používání aplikace: 12 měsíci
Datum úprav: 10. prosinec 2020

They were great when we started in March 2020. However, since about August the customer service has been terrible. Issues with deleting items from our store, or even navigating through the store go unresolved for weeks on end, with responses that never go beyond 'our tech team is working on it' and no idea of a resolution date. Abandoning trying to get this resolved today, and terminating our account and finding a different dropshipper. Update - Dec 10, 2020: It took 8 weeks to resolve the issue, and was only done when I submitted this review. However, we are still having issues - today I cannot see my store at all, and there is no option to contact Printify support - that has disappeared. The only thing I can do is see help articles, which do not help with this issue I am having.

Clean Futures Fund
Spojené státy
Doba používání aplikace: 12 měsíci
Vývojář Printify odpověděl 12. listopad 2020

Thank you for the feedback - sorry to hear about your experience! One of our managers will contact you within 24 hours to solve this matter as smoothly as possible.

2. srpen 2020

This app has a great range of products and the prices are phenomenal. I'm super satisfied with it so far!

7 Angels by Harold Alexis
Spojené státy
Doba používání aplikace: 12 měsíci
Vývojář Printify odpověděl 3. srpen 2020

Big thanks for your feedback. We are happy to hear that you like our range of products and prices and w hope to have a long-term collaboration in the future!

18. prosinec 2017

so fun and easy love this app so far!

Ouch O Holics Shop Obsessions
Spojené státy
Doba používání aplikace: 12 měsíci
24. prosinec 2019

Do not trust the mock up generator it will not accurately create the finish product. Your printing guys will take longer than what quoted to print a shirt.
The quality is hit or miss. With Printify you will just piss off your customers, have to issue refunds to them, loose money, loose your reputation it is just not worth doing business with them. Fool me once shame on you fool me twice shame on me but we will never do business with printify again

Fudo Boards
Spojené státy
Doba používání aplikace: 12 měsíci
Vývojář Printify odpověděl 27. prosinec 2019

We are very sorry for the inconvenience created. However, we want to make things right for you. That is why one of our managers will reach out to you within the next 24 hours. Thank you!

Datum úprav: 15. červen 2023

I only started working with Printify for 2-3 weeks now and there were quite of bit of 3rd party manufacturing mistakes and issues and problems with customer service. I had 4 issues total with my products (all different). The customer service reps: Hong and Jaylyn were trying to evade helping me with getting a refund (it was hard for no reason) and blame me for the poor quality printed work that was provided to me from Printify's 3rd party manufacturer by stating that it's printed the same as my original piece and that my images were not enough to prove the poor quality even though they were...I can clearly see the difference and I received my fine art print warped and blurry and discolored. It was not at all accurate to my original art piece I created.

I was attempting to get a refund and finally Jaylyn did provide that but stated it was a one-time thing because my images were not good enough to their standards to prove what I was stating was true or not. I have no reason to lie. If I liked the print, I wouldn't have reached out at all...

BTW the company I used for the fine art prints with Printify was Prodigi, not recommended at all. The fine art print also has a black rectangle on the image's border which makes it look unprofessional.

The customer service was helpful in one way when I got the other items reprinted but with the refund, it's a lot harder for some reason. I felt I wasn't treated well by the customer service staff as they would copy and paste the same things they've said to me before and send it again and they would just end the chat when I wasn't done with my questions. I am thinking of switching more of my products to Printful or something else as I only started with Printify and they have shown me what it's like to work with them. It's not good.

-----------

* There is an update to my review * Cameron, one of the customer service representatives reached out to me to make things right. And she did! She went above and beyond, which is something I am used to with Shopify! Which is why I decided to work with Prinitify in the first place. Shopify has always been great with customer service and I appreciate them for being so kind and helpful.

Cameron took the time to listen to me, read what I actually wrote to her, and was very compassionate about the situation. I hope that Printify's customer service can continuously be helpful in this manner.

Thanks again Cameron Wilson for being so helpful and kind :)

midnightpainter
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Printify odpověděl 17. květen 2023

We sincerely apologize for the negative experience you had with Printify. It is not the level of service we strive to provide to our valued customers. We have thoroughly looked into your concerns and identified that one of the items in question was printed based on the design you uploaded or that there was a lack of clear photographic evidence to proceed with a swift resolution.

At Printify, our support team is dedicated to assisting our merchants in understanding any print issues they may encounter. We aim to guide you on how to enhance your designs to avoid future problems. As a business, we heavily rely on photographic evidence as we need to submit reprints and refund requests to our print providers for approval. Therefore, it is crucial to accurately identify any print issues and have clear evidence to rectify them and prevent recurring problems.
Regarding the one-time courtesy provided, it was meant to allow you to update the design if necessary and order a sample to evaluate the quality once again. However, we acknowledge that this step should not have taken up too much of your time, and we apologize for any inconvenience caused.

At Printify, we greatly value our relationship with our customers and continually strive to offer the best possible service. While we take responsibility for defective items, we kindly request that you provide clear photos or videos of the item when requesting a refund or reprint. This enables us to swiftly and effectively provide a solution. Additionally, we encourage our merchants to reach out to our support team if they have any doubts about their designs, as we are here to analyze and advise on how to improve them if necessary.

We are pleased to see that your concerns were addressed by our support team, resulting in a refund for the mentioned item. Once again, we deeply apologize for any inconvenience caused and sincerely hope to provide you with a better experience in the future.

Datum úprav: 27. srpen 2020

The support is really great. They've made some awesome user friendly updates too. I'm very impressed with the latest changes.

Lynda Anne
Spojené státy
Doba používání aplikace: 12 měsíci
Vývojář Printify odpověděl 27. prosinec 2019

Hello,
Thank you very much for your feedback. We are constantly trying to improve and make things better for our customers. Therefore, one of our managers will get in touch with you soon to find out in more detail about what we can do better for you.