Reviews (81)

Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 30, 2024

Fusion Scale Graphics has had the pleasure of utilizing this Shopify app for custom packing slip design and automatic printing for several years. The app's user-friendly interface and versatile features for creating packing slips have significantly enhanced our operational efficiency.

The ability to fully customize packing slips to meet our branding requirements has been both straightforward and highly effective. One of the standout features for us is the seamless integration with Print Node, which automatically sends packing slips to our print shop whenever a new order is placed. This functionality not only saves us valuable time but also ensures that our processes remain efficient and reliable.

Overall, we are truly impressed with this app and believe it is the optimal solution for our business needs.

Fusion Scale Graphics
United States
Almost 2 years using the app
Actual Reports OÜ replied November 1, 2024

Thank you for the review! It is awesome to have you as a customer :)

December 30, 2024

The reproduction of documents in this tool works very well. However, you cannot necessarily rely on the automations. A minus point is the support, which takes a very long time to respond and is inflexible. To date, we have not been able to solve problems that have existed for several months. Another minus point is the staggering of the price plans. We process slightly more orders per month than are included in the $20 plan and therefore have to pay for the unlimited plan, which costs three times as much. We should have paid attention to this before we set up all the documents.

Papenbreer
Germany
4 months using the app
Actual Reports OÜ replied January 1, 2025

Thank you for the feedback. We will take this into account to improve our service and support! We are sorry that you could not implement your automation flow in Printout Designer and that it did not fully meet your requirements.

December 2, 2024

Not great at all. Sluggish designer, tests don't work, rules don't work. wasted hours of my life trying to get it to work.

Benchdog Tools
United Kingdom
3 days using the app
Actual Reports OÜ replied December 3, 2024

Thank you for the feedback and for trying out our service. We are sorry that it didn't meet your expectations. We are committed to improving the service.

February 6, 2014

We have just moved from Actinic to Shopify. Grabbed Printout Designer as an App for printing Invoices from Mail Order customers and found it a snip to alter their templates into ones that suited us, so much so that we can carry on using our stock of A4 sheets with integral labels without a 'blip'. Thanks so much from all @ www.balmbalm.com :)

Balm Balm
United Kingdom
Almost 8 years using the app
March 14, 2014

Only just getting to grips with this app but so far loving it! Completely intuitive drag and drop interface that has allowed us to fully customize our invoices and packing slips and print to the same integrated despatch labels as other platforms we sell across. Customer support so far has been fantastic. Would not hesitate to recommend.

Koko Kids
United Kingdom
Almost 8 years using the app
December 1, 2013

Such an awesome app! Amazing flexibility that has allowed us to add everything we need on our receipts/invoices! We love the design interface-- we were able to move around our logo and the text to have everything in the right spot!

And to top it all off, the customer service is so helpful-- we received a response to a question within minutes!

Absolutely love this app-- couldn't be more happy!

Ash and Anchor
United States
Over 6 years using the app
March 4, 2016

Our experience with this app is outstanding... Makes our life easier and streamlines the shipping process with the ability to create picking, packing lists, invoices and labels in a matter of seconds! The tool is very configurable and super easy to use. The support team is very responsive when you have doubts or questions.
Congratulations to the team for creating an app that is top level!

Kandb
Spain
Over 5 years using the app
February 4, 2017

awesome little app! amazing what it will do. Very quick and simple

Pacific Main
United States
Over 5 years using the app
February 20, 2014

What a fantastic app! So easy to use and customize, its perfect for our business.
The customer support is second to none. A must app if you need to print off a lot of orders at once, it has saved us a lot of clicking.
You need this app if you want to streamline your business!

PimpMyEyes
Australia
About 5 years using the app
January 7, 2014

Such a great app !
Very easy to install and use.
Everything we need to make our barcode system, receipts ans invoices.
Very clean and well structured interface.
Tanel from customer service has been very helpful.
We had an issue, asked for advice and he fixed it straightway.

We are very happy with this app and can highly recommend it !

THE WOODLANDS
Germany
Almost 5 years using the app