Reviews (5)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
October 17, 2024

I have a good experience with them. The print quality is good, the dispatch timeline has been consistently quick, and the dashboard is user-friendly.

Snapper Choice
India
About 1 year using the app
September 8, 2022

They're hands down the best in India. Running a POD business means you depend on your POD partner a lot for your business success. Printrove is not a vendor for us they're a PARTNER. We have been working with them since 2016 and we are absolutely satisfied with their service. I would also like to point out that we did face issues with them in our early days like we did with others but what separated them from others is that they took that extra effort to understand our issues and build solutions for us. Wishing loads and loads of luck to you guys. Cheers Sata

Calenvie
India
About 4 years using the app
February 19, 2019

Combining Printrove with My Shopify is the best decision we have taken since it has not only simplified my business. The transparency in my supply chain has helped our management team to create better strategies.

It was my dream to have my own clothing line for my brand digital gandhi and cause of printrove I was able to set it up in less than 15 days.There customer service team is really helpful and the prices I have got are at par with the quality.

If you still have doubts try the product samples for 15 days

goodnetwork
India
Over 1 year using the app
February 20, 2019

Its been more than three years that we associated with Printrove and since then our operation has got better. Print on demand facility for a wide range of products has enabled us to broaden our horizons.
Automatic sync option has made it really easy to process the orders.
The support team is highly acknowledged in helping out with everything and their response is really quick.
Every process is transparent and it is absolutely trackable.
COD remittances are on time.

Fully Filmy
India
4 months using the app
October 9, 2018

BEWARE! its free to install but they want you to place your credit card on file for $5000. BeWare Beware

ComfiArt
United States
3 minutes using the app
Printrove replied March 20, 2019

Hello ComfiArt Team,

Thank you for installing our app. We believe that there has been some confusion and we're writing to make things clear.

We would like to tell you that our app is currently enabled only for Shopify store owners in India. We do not charge a $5000 fee for activation of your account but there is a one-time recharge of 5000 INR which is given back entirely as Printrove Credits using which you can use to place orders with us. This means that there are absolutely no registration charges or subscription fees to use the Printrove app for Shopify.

Also, we do not ask for your credit card information on file and we accept payments through a 100% secure payment gateway. You pay only when you place an order and you do not have to maintain a minimum amount balance with us.

We hope this makes it clear. Thank you for your interest in Printrove.

April 22, 2024

SKII
India
1 minute using the app
September 7, 2023

Facing the issue with the app. Not being able to acceess it. All the time showing "Suspicious Site"

Ninetees
India
About 1 month using the app
Printrove replied January 8, 2024

Dear Ninetees Team,

We sincerely apologize for the inconvenience you faced. We've thoroughly investigated and resolved the "Suspicious Site" issue. Your access should now be seamless and secure. Please be assured, your data's safety is our top priority and has not been compromised. We're committed to providing a reliable and secure service. Should you need further assistance or have any concerns, our support team is ready and eager to help.

Warm regards,
The Printrove Team

October 3, 2022

Best partners for Print on Demand in India that we found. Great quality on the print and products with a good customer support as well. Our store is pretty new but the onboarding via Printrove was super smooth with nowhere to get stuck. Recommended.

THE STARTUP WEAR
India
10 months using the app
September 30, 2022

We have been using printrove for about 2 years now and we have had a really good experience and the product qualities have improved a lot. Iniitally there were concerns on the quality of print but over time they have researched and revamped their printing process to DTF making it more vibrant and quality has been top notch. Our customers love the product and we have loved our collabaration with Printrove. It would be great if we get more categories on Printrove like (Oversized tshirts, bomber jackets etc).

redravenstore
India
About 2 years using the app
August 22, 2022

Great app for your POD needs. Good and transparent timelines. The quality of the products is also above par.

Imli - An Indian Art Revival Project
India
Over 1 year using the app
June 30, 2021

Easy to use and made my life easier by having no inventory at all. The best dropshipping app for India. Support is amazing and spontaneous.

Girlgonemystic
India
4 months using the app
Printrove replied July 8, 2021

Thank you Girlgonemystic Team for your kind words! We thrive on this kind of feedback and I'll be sure to pass this to the team.

We look forward to helping you grow with Printrove and achieve greater heights.

Thanks again and have a wonderful day ahead!

Kind Regards,
Shrey

March 29, 2021

Slow shipping. Non-responsive customer care, very long remittance, it will take 10 days to ship the order and another 14 days after the order delivery to you, Very bad Returns Policy, Apart from this everything is good

Thrill Clothing co
India
About 1 month using the app
March 18, 2021

I signed up for their website around 5 months ago. If you are planning to use Printrove for phone case, please don't. I have placed around 10-15 orders and faced issues for almost 90% of orders. Although they agreed to replace most of the orders quality issues still persist. I am writing this review because I have been patient enough and allowed them enough time but still had issues like the case doesn't even fit on the respesctive phone model. Some designs were not even printed straight. And a most of them had bad colour quality as well.

11Orbs
India
3 months using the app
February 9, 2021

So far best service.... I loved working with them. Very professional and timely delivery as expected. Thanks Printrove.

GOCHORDS DESIGNER
India
4 months using the app
Printrove replied February 11, 2021

Dear Gochords Team,

Thank you for the kind words, I really appreciate it!

I would like to inform you that the entire operations team has been working two shifts to ensure timely delivery of your orders so I'll be sure to pass your feedback to them. Our goal is to make Printrove the world's best Print on Demand Dropshipping service and I’m ecstatic that we were able to make it happen for you.

Thanks again, and we hope to hear from you again soon!

Kind Regards,
Shrey

November 5, 2020

They took a week to print my order and by the time they did the customer decided to cancel the order. Use printrove at your own risk. Customer Service is also poor. I tried to get my shopify store connected with my Printorove account. the executive kept telling me disconnect and connect again. That never worked for me and they closed the ticket.

Cupidtrails
India
28 days using the app
Printrove replied January 21, 2021

Dear Cupidtrails Team,

I appreciate your honest feedback here, and I’m so sorry we let you down. I want to try to explain how your order got delayed.

With the lockdown being implemented in India in April, most consumers started shifting to spending online to avoid exposure in public places. When the shift happened, more and more merchants started selling online, and the number of orders that we had to fulfill increased drastically. We had not seen this coming and we were certainly not ready for that volume. As a result, your orders started getting delayed and we clearly disappointed you, falling short of fulfillment timelines and the right talent.

We should have anticipated this. We know that we've let you down, but please be assured when we say that we have been able to turn this around.

As of today, we've tripled our capacity and brought the fulfillment time down as well. You may place an order for any apparel and see it get dispatched within 3 to 4 working days and the operations team would be working 24/7 to bring it further down. Just so you don't miss out on this, you can email us at support@printrove.com and we'll place a new order for you without any charges. I hope you’ll allow us to make it up to you.

You also mentioned that there was a ticket created reporting your store connection issue with Printrove. I might be wrong but I checked with everyone on our tech team as well as in our internal database, and no one recalls this happening. Do you mind following up with me on support@printrove.com to let me know what ticket ID was this issue reported under? My name’s Shrey, and I’d love the opportunity to talk this through with you to make it right.

Thanks again for the feedback, and take care!
Shrey

October 24, 2020

I have an online clothing store and I have been using printrove for our Graphic Tees section for last 3 months. The overall experience with printrove was amazing, I am completely satisfied with their customer service, their product quality and their delivery promise. I would like to see more product lines from them like women's sweatshirts, tank tops and more colors.

Tee-Zoo
India
2 months using the app
Printrove replied January 21, 2021

Dear Tee-Zoo Team,

Thank you very much for your 5-star review, I appreciate it. We love hearing from our customers – especially when Printrove is able to make a positive difference to them.

I’m also happy that you were pleased with the customer service and the product quality. We put a lot of work into making the entire process seamless for you, and so I’m glad to hear it’s serving its purpose and helping you out. I’ll definitely share this with the team.

Have a great day ahead, we truly wish for you to stay with us even longer!

Kind Regards,
Shrey

September 4, 2020

Very bad service I have seen ever. Install this app at your own risk.

TAKES 10 DAYS TO PREPARE THE PRODUCT

TAKES 10 DAYS TO SHIP THE PRODUCT

BY THIS TIME CUSTOMER WILL DEFINITELY RETURN THE PRODUCT

Ideal Choice
India
2 months using the app
Printrove replied January 21, 2021

Dear Ideal Choice Team,

Yikes! I’m so, so sorry to hear that this happened. Please allow me to explain.

Since COVID 19 and the lockdown being implemented in India, it has been a really bumpy ride for Printrove​ in terms of operational stability.​ New challenges that we just could not have anticipated kept coming up day and night. Our infrastructure was not capable of handling the order volume and to scale up, we needed skilled machine operators and increased capacity. On top of this, our suppliers were low staffed and most importantly, our factory workers had to leave to their home towns since their safety also couldn't have been compromised.
​​​
​When we finally did manage to scale up our operational capacity, electricity wires lit up with fire, despite being situated in an industrialist area. Fortunately, none of us were harmed. To solve this, we had to request the state electricity board to increase the electricity consumption and when this was at last done, Printrove’s facility became prey to power cuts.

We had been operating without power backups to date since the old machines didn’t require us to install a backup and the production also was not majorly impacted with lower order volumes to fulfill. But with the new machines which were already high energy and power-consuming, this was not a choice. A single hour of power cut would put us right back to where we started from in the day due to the production loss.

In the midst of all this, we had to constantly hire new employees to make up for the shortage of talent and by the time we would train them, they had to, unfortunately, leave due to unavoidable reasons. We were completely new to HR and had no proper policies set in place to avoid attrition. When things started getting back to normal, we had to fly our employees back from their hometowns to get them to work.

Having said all of this, as of today, we are at last seeing operational stability after months and all apparel orders placed on Printrove are getting dispatched in 3 to 4 working days. As a team, we’re all laser-focused on building our backend system robust enough to handle the next wave. We’ve installed a power backup, increased the capacity three folds and also set up proper systems in place to ensure that HR activities take place in harmony.
​​
Lastly, we’re really very sorry we messed up but we truly wish to make it up to you by shipping a t-shirt without any charges just so you also get to experience seamless operations. Just send us an email to support@printrove.com under your registered email address and we’ll get it done.

Thank you for your feedback and I’m looking forward to the chance to make this right.

Kind Regards,
Shrey

February 3, 2020

We recently completed 200 orders and Printrove has been extremely supportive and efficient in helping us do the same! Their customer service, handled by Ayushi, is really good and they are very prompt with respect to answering our queries. They have especially helped us in meeting a few tight deadlines effectively.They have a highly automated merchant panel that makes it really simple for us to handle everything. Credit must be given to Abhishay and his team for ensuring really quick service and timely delivery too with almost no errors! As such their product quality and range is very good but we are also hoping to see additions to the range of products that they offer! Cheers!

Madras Merch Market
India
5 months using the app
October 21, 2019

Great app and service! Amazing t-shirt quality and fast delivery. There is the issue of smell in the t-shirt packaging, hopefully that will be solved soon, otherwise no complaints.

newsvastra
India
3 months using the app
October 17, 2019

Printrove is awesome, they have a good collection of products, with colors and sizes, their automated merchant panel gives a seamless experience, the quality of their products specially tshirt are international standards.

COPYCATZ
India
About 1 hour using the app
October 8, 2019

The best dropshipping platform out there in India. Simple & Intuitive Design -Works like a charm and they have the best people to help you out if you are ever stuck! Definitely recommend.

Frying Pun
India
About 1 year using the app
April 9, 2019

Printrove is a savior! With a neat and clean dashboard to work on and an amazing support team, selling stuff online has been a piece of cake for us. The bets part if they constantly upgrade their services. Thank You team Printrove!

Shor Bazaar
India
4 months using the app
December 8, 2018

We have been associated with them since Day 1 of our business and we have nothing but praises for Printrove.

If you are looking for a one stop solution to all things POD dropsihipping in India , this is the service you should have.

You could compare them to the likes of Printful or Customcat but in India handling COD is such a headache and these guys are on top of it.

Its a no brainer,

1) Best Service bar none,
2) Support team is highly professional in helping you out with everything,
3) COD remittances are on time and quick.

Thats all you need for starting a good business in India.

Go for it , they are the best in it.

Great work guys ...

Passion Sense- Passion Apparel and Merchandise
India
7 minutes using the app