Process Wholesale: B2B Pricing

We've had a fantastic experience with Process Wholesale! Their platform is incredibly easy to use, and the performance is consistently reliable. It's exactly what we needed for a streamline, easy to use, online wholesale application. Jake and team provide exceptional hands-on support. He goes above and beyond to ensure everything runs seamlessly and is always quick to answer any questions. Great customer service like this is rare and much appreciated! Highly recommend Process Wholesale for their professionalism, dependability, and ease of use!

I came to Jake and the team with a tall order. Our existing wholesale product was getting phased out and fast, and needed to get up and running. Issue, I'm not a programmer and while the videos are A1, for me it was a different language. I asked Jake if they had a paid configuration service and instead they quickly and efficiently got me up and running. There was an issue with how things were being displayed and again the team went in and fixed the CSS on the theme causing it.

Very early into my use of the app, but the support I received and what I'm seeing from the order form and setting up products I am confident this will meet my needs. I would recommend this app to anyone needing a wholesale solution with their shopify instance.

The set up videos are a fantastic resource and made installation and setup a breeze and the app is feature rich. Almost everything I needed and for a decent price. Unfortunately, it doesn't include minimum total at checkout, despite the minimum orders of each item. The same company has an app to cover this but as yet the two are not compatible. Jake tells me this is on the way. It may be too late for me this time around but once that's available I think this would be an amazing app.

Easy enough for people who just started to add the wholesale part to their website. And a quick reponse will help you a lot.

They also help me to make some special changes on my website and the apps works even better now.

Great thanks for all of them!

Great app with very helpful support!

Honestly, customer support could not have been better. Julian was incredibly helpful. I appreciate everything he did to try to make this work for me.

Unfortunately, in the end, the discounts just wouldn't work right. No matter what I did, one discount would work, but when products with a different discount were added to the cart, they either showed no discount, or the wrong one. I spent countless hours on this, and I feel like it's something I did, but not being a programmer, I just couldn't figure it out. Maybe one of these days I'll be able to offer wholesale on my site, but today's just not it.

I wholeheartedly encourage others to try this app though. Chances are, you'll be able to get it to work.

I have amended this review accordingly after using the app now for a while and it is great. Simple to use and set up for me, which means easy to use for my customers.
Support although not Live support do respond and are helpful but the videos on the set up are actually pretty spot on even for a dinosaur like me to follow. This app is definitely a "keeper".

Easiest whole sale app we've ever tried!

This app has been great super easy to setup compared to others we have tried!

Launch my pre-orders, the following day an announcement was made of an update, I had 1 order come through, the discounts were not correct, don’t even know how the figures were calculated. When the update happen, it was a spiral from there, we are now 6 days on and I’ve had no response to my email regarding the issue, my pre-orders flopped, everyone that had discounts had to email me to get their order in. I lost a lot of customers trust in my professionalism ans most likely many customers that just couldn’t be bothered to email in their order which is fair enough.

My site now just has 55% off for everyone, it’s actually disheartened, so much time and money went into this to then have it flop because this app just didn’t apply any discounts at checkout like it should and their support team is MIA