Process Wholesale: B2B Pricing

Process Wholesale: B2B Pricing

Reviews (45)

Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
November 27, 2024

We've had a fantastic experience with Process Wholesale! Their platform is incredibly easy to use, and the performance is consistently reliable. It's exactly what we needed for a streamline, easy to use, online wholesale application. Jake and team provide exceptional hands-on support. He goes above and beyond to ensure everything runs seamlessly and is always quick to answer any questions. Great customer service like this is rare and much appreciated! Highly recommend Process Wholesale for their professionalism, dependability, and ease of use!

Nutrasal
United States
11 months using the app
January 22, 2025

We chose Process Wholesale for CorrosionX.com because we needed an easy-to-use solution that could be implemented without significant modification / customization to our Shopify theme and would allow our wholesale customers to purchase at different discount levels based on their purchase volumes. The only issue was some alignment issues and the way the the App affected some alignment issues on our theme headers and footers. A quick note to the developers, and they fixed everything overnight. A VERY good value for this App.

Corrosion Technologies
United States
5 days using the app
December 5, 2024

I came to Jake and the team with a tall order. Our existing wholesale product was getting phased out and fast, and needed to get up and running. Issue, I'm not a programmer and while the videos are A1, for me it was a different language. I asked Jake if they had a paid configuration service and instead they quickly and efficiently got me up and running. There was an issue with how things were being displayed and again the team went in and fixed the CSS on the theme causing it.

Very early into my use of the app, but the support I received and what I'm seeing from the order form and setting up products I am confident this will meet my needs. I would recommend this app to anyone needing a wholesale solution with their shopify instance.

Brown Bag Coffee Roasters
Canada
4 days using the app
January 25, 2025

Installed app, wholesale registration form submit button wasn't working at all. While waiting for them to fix this, I realized I wasn't getting any orders at all whatsoever for two days.

Checked the site, my shipping options weren't displaying. On top of this, it was giving the wholesale discount to retail customers.

Uninstalled app and everything was fixed. Lost two days worth of income, don't use this app.

Sauce Warehouse
United States
2 days using the app
Casual Ecommerce Apps replied January 27, 2025

Hello, we're sorry for the issues you experienced. If the shipping options weren't being displayed for any customers, it means that the shipping feature in the app was likely setup incorrectly, most likely all available rates were selected as wholesale only. Disabling the feature would have also solved the problem. Thank you for trying out our app.

September 12, 2024

The set up videos are a fantastic resource and made installation and setup a breeze and the app is feature rich. Almost everything I needed and for a decent price. Unfortunately, it doesn't include minimum total at checkout, despite the minimum orders of each item. The same company has an app to cover this but as yet the two are not compatible. Jake tells me this is on the way. It may be too late for me this time around but once that's available I think this would be an amazing app.

Shaman’s Boat
United Kingdom
8 days using the app
Edited December 2, 2024

Easy enough for people who just started to add the wholesale part to their website. And a quick reponse will help you a lot.

They also help me to make some special changes on my website and the apps works even better now.

Great thanks for all of them!

MaxLoadStance
Hong Kong SAR
8 months using the app
February 28, 2024

This app has been great super easy to setup compared to others we have tried!

Better Skin
United States
About 1 month using the app
June 24, 2024

Honestly, customer support could not have been better. Julian was incredibly helpful. I appreciate everything he did to try to make this work for me.

Unfortunately, in the end, the discounts just wouldn't work right. No matter what I did, one discount would work, but when products with a different discount were added to the cart, they either showed no discount, or the wrong one. I spent countless hours on this, and I feel like it's something I did, but not being a programmer, I just couldn't figure it out. Maybe one of these days I'll be able to offer wholesale on my site, but today's just not it.

I wholeheartedly encourage others to try this app though. Chances are, you'll be able to get it to work.

4 Left Turns
United States
6 days using the app
July 26, 2024

Great app with very helpful support!

Easy Mow
United States
4 months using the app
April 5, 2024

Launch my pre-orders, the following day an announcement was made of an update, I had 1 order come through, the discounts were not correct, don’t even know how the figures were calculated. When the update happen, it was a spiral from there, we are now 6 days on and I’ve had no response to my email regarding the issue, my pre-orders flopped, everyone that had discounts had to email me to get their order in. I lost a lot of customers trust in my professionalism ans most likely many customers that just couldn’t be bothered to email in their order which is fair enough.

My site now just has 55% off for everyone, it’s actually disheartened, so much time and money went into this to then have it flop because this app just didn’t apply any discounts at checkout like it should and their support team is MIA

Aussie Down Under Clothing Blanks
Australia
15 days using the app