Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to neatly organize product pages, making them look professional. It's praised for its easy installation, user-friendly interface, and customizable features. Particularly beneficial for retail and fashion brands, the app's accordion feature is a key tool for organizing product descriptions and FAQs. Merchants value its consistent performance, seamless theme integration, and compatibility with both desktop and mobile platforms. The customer support team is commended for their prompt responses and assistance with customizations and troubleshooting. The app is also seen as offering good value for money.

August 11, 2023

Amazing customer service! We just started using a 3rd party theme and the widget was not showing up on our product pages. I contacted the team and they got everything working! Not only that, I needed the widget moved to specific locations on both desktop and mobile and they were able to do exactly what I asked very quickly too! Great app, great service.

Anarchy Coffee Roasters
Canada
About 1 month using the app
NexusMedia OÜ replied August 17, 2023

Hi,

Thank you for sharing your experience with the 'EasySlide Accordion tabs & FAQ' app and the customer support team. Your satisfaction with our apps and support is our top priority - thank you so much for letting us know we are on the right way.

Thanks for choosing our product, and feel free to reach us 24/7 if you need any other help.

Warm regards,
Nexusmedia Team.

Edited February 7, 2023

Amazing customer support!!

The accordion wasn't working on our collection pages, so the developers created a new template within a few days that made it work with our store. I wish every company had this level of customer service.

DMLift Inc.
United States
11 days using the app
December 1, 2022

outstanding customer service! After not even 30min get a response and my problem was solved directly. Nothing bad can be said about the app, it works perfectly and it's easy to use. Thank you for your help

Food-Werk
Germany
About 1 year using the app
August 11, 2023

Love the app! Was EXACTLY what I needed and it works great with my theme. The support has been amazing. I've only had a couple of questions, but when I have, they were answered so quickly—unreal! Highly recommend, especially for retail/fashion brands :)

Running With Wolves
United States
6 months using the app
NexusMedia OÜ replied August 17, 2023

Hi,

It's fantastic to hear that 'EasySlide Accordion tabs & FAQ' fits seamlessly with your theme and meets your needs! Our team is dedicated to providing top-notch support, and it's heartening to hear your positive feedback.

Thank you for the glowing recommendation 🤩

Feel free to reach us 24/7 if you need further assistance.

Warm regards,
Nexusmedia Team.

February 27, 2023

When I installed the app, nothing worked at first. Nothing. Then the support made the app visible on the shop. Then I found out that this didn't work on the smartphone and ipad. The support managed everything so that the app now runs 100% and flawlessly. That happens everything in 24h. That was super fast. I can recommended the app and the support. Thank you so much for helping.

liftmore
Germany
Over 1 year using the app
September 26, 2023

Amazing customer service and technical support from Alyona and Kateryna at NexusMedia. I had run an update and EasySlide wasn't working but they were quick to respond and fixed/configured everything for me perfectly. I will definitely look at more applications from NexusMedia for my website.

Aftershock London
United Kingdom
Almost 4 years using the app
NexusMedia OÜ replied October 3, 2023

Hi,

Thank you for such lovely feedback. It's the biggest reward for our team!

If you need further assistance or consultation on using other apps - our support would love to help!

Warm regards,
Nexusmedia team.

May 23, 2023

The app works great and is very easy to use. The team are always quick to reply and fix any issues - especially after theme updates. Would highly recommend.

Flinn And Steel
United Kingdom
About 3 years using the app
NexusMedia OÜ replied May 26, 2023

Hi,

We're delighted that EasySlide Accordion tabs & FAQ are valuable and easy to use for you. It's great to know our quick support meets your expectations.

Your recommendation means a lot to us and serves as a great motivation. Should you need further assistance or have any ideas, our team is always here 24/7.

Best regards,
Nexusmedia Team.

March 3, 2023

We needed a little extra help from support to get it working. Their response was quick, and it's working perfectly now. I recommend this app.

Back on Track USA
United States
7 days using the app
February 24, 2023

This app really helped us to build a functional and good-looking product page with well-organized and adjustable product information. Support is great and lightning fast. Love it!

Andermatt Nederland bv
Netherlands
2 days using the app
October 12, 2022

App does exactly what I wanted for my FAQ page, and support was quick and helpful with integrating everything into my theme.

Cheerfetti Gift Co.
Canada
6 months using the app