Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to organize and display information on product and FAQ pages. They praise its user-friendly setup, customization options, and reliable performance. The customer support team is commended for their quick responses and excellent assistance. Merchants note that the app enhances their site's user experience by making information easily accessible, potentially increasing sales. It's also recognized for its affordability and value for money.

November 26, 2023

Had an issue on a US Sunday, e mailed about it, and within minutes I had the problem fixed due to their prompt and accurate response and solution. The app works perfectly for accordioning blocks of text, our site has used it for four years.

Eastside Sports
United States
About 3 years using the app
NexusMedia OÜ replied December 1, 2023

Hi,

Thank you for your wonderful review of the EasySlide and the great appreciation of our support team. Your satisfaction is our top priority.

Feel free to reach out to us if you need assistance. We are here 24/7.

Best regards,
The Nexusmedia Team.

September 26, 2023

Amazing customer service and technical support from Alyona and Kateryna at NexusMedia. I had run an update and EasySlide wasn't working but they were quick to respond and fixed/configured everything for me perfectly. I will definitely look at more applications from NexusMedia for my website.

Aftershock London
United Kingdom
Almost 4 years using the app
NexusMedia OÜ replied October 3, 2023

Hi,

Thank you for such lovely feedback. It's the biggest reward for our team!

If you need further assistance or consultation on using other apps - our support would love to help!

Warm regards,
Nexusmedia team.

August 11, 2023

Love the app! Was EXACTLY what I needed and it works great with my theme. The support has been amazing. I've only had a couple of questions, but when I have, they were answered so quickly—unreal! Highly recommend, especially for retail/fashion brands :)

Running With Wolves
United States
6 months using the app
NexusMedia OÜ replied August 17, 2023

Hi,

It's fantastic to hear that 'EasySlide Accordion tabs & FAQ' fits seamlessly with your theme and meets your needs! Our team is dedicated to providing top-notch support, and it's heartening to hear your positive feedback.

Thank you for the glowing recommendation 🤩

Feel free to reach us 24/7 if you need further assistance.

Warm regards,
Nexusmedia Team.

August 11, 2023

Amazing customer service! We just started using a 3rd party theme and the widget was not showing up on our product pages. I contacted the team and they got everything working! Not only that, I needed the widget moved to specific locations on both desktop and mobile and they were able to do exactly what I asked very quickly too! Great app, great service.

Anarchy Coffee Roasters
Canada
About 1 month using the app
NexusMedia OÜ replied August 17, 2023

Hi,

Thank you for sharing your experience with the 'EasySlide Accordion tabs & FAQ' app and the customer support team. Your satisfaction with our apps and support is our top priority - thank you so much for letting us know we are on the right way.

Thanks for choosing our product, and feel free to reach us 24/7 if you need any other help.

Warm regards,
Nexusmedia Team.

July 24, 2023

We love working with the EasySlide Accordion team and app to assist us with product detail, FAQ, and other pages. The support team is excellent in quickly assessing & troubleshooting any issues that may arise. Highly recommend!

Panama Jack®
United States
About 4 years using the app
NexusMedia OÜ replied August 4, 2023

Hi,

Thank you for your fantastic feedback on 'EasySlide Accordion tabs & FAQ'! Your recommendation truly means a lot to us. Thanks!

Our support team is 24/7 ready to assist you if you have any more questions or need help.

Best regards,
The Nexusmedia Team

July 31, 2023

Une bonne application, facile d'utilisation.
Et un service client réactif qui a su répondre à toutes nos questions.

Saint Jacques Wetsuits
France
Almost 2 years using the app
NexusMedia OÜ replied August 4, 2023

Hi,

We appreciate your positive review and are thrilled that the EasySlide Accordion tabs & FAQ could efficiently meet your needs.

If you have any questions feel free to reach our support team 24/7.

Sincerely,
The Nexusmedia Team.

May 23, 2023

The app works great and is very easy to use. The team are always quick to reply and fix any issues - especially after theme updates. Would highly recommend.

Flinn And Steel
United Kingdom
About 3 years using the app
NexusMedia OÜ replied May 26, 2023

Hi,

We're delighted that EasySlide Accordion tabs & FAQ are valuable and easy to use for you. It's great to know our quick support meets your expectations.

Your recommendation means a lot to us and serves as a great motivation. Should you need further assistance or have any ideas, our team is always here 24/7.

Best regards,
Nexusmedia Team.

August 15, 2023

I was helped by Mykola Fedak to configure the app, i got an excellent customer support. The app is great and customizable

Artandines
Canada
About 3 hours using the app
NexusMedia OÜ replied August 17, 2023

Hi,

We are happy to know the EasySlide app suits you.
Your warm words to our customer support mean a lot to us. Thanks!

If you have any other questions, feel free to reach us 24/7.

Regards,
Nexusmedia Team.

June 7, 2023

They have such great customer service and fix anything or answer any of my questions promptly. This app has been great

Pressed Floral
United States
3 months using the app
NexusMedia OÜ replied June 13, 2023

Hi,

Thank you for sharing your positive experience with EasySlide Accordion tabs & FAQ! We're delighted our app has been a great addition to your Shopify store. We're also glad our customer service team could provide excellent support and promptly answer your questions.
If you need anything else, please don't hesitate to reach out 24/7.

Regrads,
Nexusmedia team.

February 27, 2023

When I installed the app, nothing worked at first. Nothing. Then the support made the app visible on the shop. Then I found out that this didn't work on the smartphone and ipad. The support managed everything so that the app now runs 100% and flawlessly. That happens everything in 24h. That was super fast. I can recommended the app and the support. Thank you so much for helping.

liftmore
Germany
Over 1 year using the app