Customer support
Product FAQ

Product FAQ

by Webkul Software Pvt Ltd

Dynamic FAQ on Product Pages,helps in solving Customer Queries

4.3 of 5 stars(9 reviews)
$5/month. 7-day free trial.
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About Product FAQ

Using this App, you can add dynamic FAQ with your products, FAQ on Product page helps your customers in knowing more about your products that leads to increased sales.

Features:

  1. It helps in decreasing number of repetitive queries, so helps in decreasing your overhead and cost.
  2. You can customize the color, width of FAQ block. 3.FAQ will be displayed on Product description page in jquery accordion style.

So, go ahead and add FAQ's to the Product Pages and you can also add a General FAQ for your Customers.

Customers do have Questions and they providing them with the Relevant Answers help reduce the Bounce Rate, so go ahead and use the App

See the app in action

Explore how the app works in an example store.

View example store

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Support

Pricing 7-day free trial

$5/month

or $4.58/month billed at $55 once per year

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.3 of 5 stars
 Based on 9 reviews

  • 5 of 5 stars
    78% of ratings are 5 stars
    (7)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    11% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    11% of ratings are 1 stars
    (1)
View all 9 reviews

Most recent reviews

Soflete

Rating
3 of 5 stars
Posted
December 13, 2017

This app is OK - it performs as advertised, but nothing more.

The design feels like it was developed in 1998 and not updated since. Customization options are extremely limited (for example you can choose one of 5 ugly fonts, none of which are your theme font) so to adapt it to any modern theme, you really need to know what you're doing with some hacky CSS.

Support is responsive, but not always helpful. There's no way to add a descriptive headline to the widget - say "Product FAQs" - so we had to wrap it and add a descriptor. And as many other apps do, they don't add any helpful attributes to the widget element like, say, number of faqs, so you can't target an empty container. When I asked how to query the data to know if the product has faqs or not, their answer was "send us your login and we'll do it for you", and when I said that wasn't possible, their answer was "send us your login and we'll do it for you". Um, no.

Zugel Oil

Rating
1 of 5 stars
Posted
October 11, 2017

too confusing how to install. i'm not a techy and tried to follow directions. But first instruction to "click" on green button didn't work because there was no green button. Too much effort

Vancitybox

Rating
5 of 5 stars
Posted
March 14, 2017

Great additional to product pages. Really clean looking and helps communicate messages to your customers

View all reviews