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The app is a bit out of control. You have no control over which products show up on your site. They show related products, but some of the products weren't even related.
You could exclude by vendor, but not by product. You don't even know what vendors are on because there's no list in the admin for the app. I'm sure Shopify will fix this in the future, but I don't recommend using this app until that controllability is integrated into the app admin.
Customers do not understand that they are placing multiple orders in one checkout. They go to one site, add products to the cart and think it is all one order. This creates confusion due to multiple charges on CC and shipping charges. Customers do not get discounts on products from other stores even though they put a discount code at checkout. If other stores mess up the order, customers do not know who to reach out for assistance.
Shopify provides very little information regarding orders and how commissions are calculated. There is very limited ability to choose what will be advertised on the site and many products are unrelated.
It's a great way to extend your reach as well as earn advertisement placement income without modifying your website. My only issue is with Collection placement. If you choose to have Network products appear in your collection they will appear in all of your collections. I would rather be able to pick and choose which collections I'm okay with other products showing up in.
It looks interesting. But there is not a lot of control or even analytics. For example, I have 3 purchases through the network, and I have the amount of commissions gained, but, what was bought, what category, how many % of this purchase I get. The main question who is paying, the other store? But in this case, since my own products also in the network, and someone could by my goods in other store, then he will receive the commission, it will be charged from me? Then how much?
So yeah, for sure there is a great opportunity, but with a bunch of questions.
I can't manage the app. I just get a problem loading page error. There is a technical problem with product network that has prevented this page from loading. I want to manage what's see on my store. A lot of these products shown right next to mine would be a cheaper t-shirt or similar. I want other products to be around the same price range.
Imported Products are placed wherever. Products can not be placed at a proper place. If your website is like mine, and you only get customers after a specific product only. I do not recommend this program. Made .89 commission in Month of November, Nothing Month of December.
Easy set up and configuration. Post purchase, so it doesn't hurt conversion in any way. The credits that roll in from sales are added to our Shop Campaigns which is great.
Products will not add to cart, random brands start appearing and it takes way too much time to keep excluding individual brands, brands I was VERY excited about having starting disappearing without reason....Unfortunately, customer service in the app was not any help when I tried to resolve the issue. I had high hopes for this app but will be removing it from my store.
1) Shoppers seem reluctant to but after that are taken off the site that are on and directed to another store. Reduces trust in the store they intend to shop on initially.
2) crowds up the category pages and causes products we sell ourselves to be pushed below the fold and thus less visible.
3) We noticed very few sales from the Product Network.
4) May be more beneficial of on the list page there is a button labeled something like "More elections from patterning vendors" so customers can go to a separate page if they want what we don't have and get it elsewhere in the network.
5) May consider deleting this app.
Watch out, resellers who add your products to their website the system will list back onto your website with a higher price. This means you pay double commission and you aren't able to stop this from happening. They have no fix for it. Who wants to pay twice to try and get your products sold when you are the original seller?
Thanks for flagging this, and sorry you had to deal with that.
We've identified the source of the issue and made some changes to prevent this from happening. So, going forward you shouldn't experience this problem again should you decide to give the Product Network another try.