Globo Product Options, Variant

The Globo app is great. The setting options are excellent. I had previously used another app for 1.5 years and the app often had errors and almost made me give up my business. Then I discovered Globo and I'm super happy. The app looks very nice in the front end and is very easy to set up. The support is super helpful. You can almost always reach someone and everyone is very friendly and helpful. Among others Rosie and many others I have been in contact with. :) Thank you so much for your great app and support!

Excellent customer support and they fix any issue you might face in a very professional and detailed way.

Quick turn around, friendly and fast service on fixing a error on my end that I could not figure out. Thank you!

This product is a great solution when selling customized product. The product support team has been fantastic and helped me with a couple of questions/ issues I’ve had and managed to resolve them quickly each time!

A great app, fairly easy to use, a little manual, but does the job.

However, what has given me a real 5* experience is the customer service and technical support that they provide.

I have spoken with 2 excellent customer service agents, Helen and David, who have both gone above and beyond, helping me understand how it all works and providing solutions that I'd otherwise have to hire an experienced developer to help me with.

Give them both a raise!

The support is amazing! They always respond quickly and solve any challenges we face while creating the best add-ons for an outstanding customer experience. Mainly we are working with Helen. If something doesn't work or if we have ideas for improving an optional add-on, shecustomize it for us. That's fantastic! Our team truly appreciates her and all Globo Product team!

Helen was so fast at editing my setup to hide the product "options" from popping up as stand alone products on my store. Everyone I have worked with at Globo has been excellent and quick to respond. So happy I have found this app!

Really good customer service. I am not very knowledgeable when it comes to anything online, but I used the chat feature and got through to Helen who helped me with everything I needed. She was really patient and sent screenshots to show me where I could find options etc. Really impressed.

I waited to write this review until I had more than one interaction with the company. The first was perfect, but I waited until the second to be sure... it was just as perfect! I needed some advanced customizations made to better suit the app integrations with my workflows and packing slip printouts. Helen and the crew were more than accommodating, professional, and fast at getting my requests done!

Globo has been an absolute game-changer for my personalized business! Their features are incredibly helpful, and the support team is always responsive and efficient. They've made it easy to customize my store to fit my needs perfectly. Highly recommended!