We were excited to find a well designed and simply functional loyalty app. Installation was quite easy and the customer service team was readily available to help make color adjustments and guide us in setting up details. I know I certainly had a lot of questions! Unfortunately, we've experienced some syncing issues where our customers are not receiving level ups and points after purchases. I expect the Promotify team will be able to identify the problem and help us fix it.
We would love to see added feature options, like better control over coupon codes and usage, and more opportunities to allow users to earn karma points via social media. Overall, this app has potential to be a wonderful addition to our store. We look forward to seeing what happens!
*UPDATE* The Promotify team has been extremely helpful in fixing the syncing issues. Ryan has been impossibly patient with me as I request changes to all of the little color details. :) So far, the app has been working like a dream! Our customers enjoy the new interface and we are definitely happy with the results. We're excited to see how Promotify grows and what new features we'll get to play with next!