Protect for Shipments & Causes

Protect for Shipments & Causes

Pricing
Free to install. Additional charges may apply.
Highlights
Works with the latest themes
Rating
4.4 (9)
Developer
Protect Inc

Add shipping and revenue protection to your shop while supporting a cause!

Protect has features to protect to both your shop and customers. We offer shipping protection with other protections to come. Our app increases your order value and has no negative impact on conversion rate. We handle the customer service claims. You never pay for this service but instead make money when we cover claims and reorders. Most importantly, you can support your favorite causes or help the planet and enjoy shared marketing and exposure through Protect's community.

Protect has features to protect to both your shop and customers. We offer shipping protection with ... more
  • Save time since we handle the customer service for claims.
  • Customers enjoy peace of mind and various protections you choose to enable.
  • Reorders show up as additional orders and refunds come out of our pocket.
  • Allocate part of our proceeds to your favorite causes or to help the planet.
  • Never pay anything. If claims cost more than fees collected, we pay, not you.
Highlights
Works with the latest themes

Languages

English

Works with

  • Checkout
  • Rebuy Cart
  • Cart Drawer
  • Shipping Protection
  • Shipping Insurance
  • Shipstation
  • Subscriptions

Pricing

Free

Free to install

You collect our fees from customer. We pay the claims cost. We only bill our portion of fees so it will NEVER cost you!

All charges are billed in USD. See all pricing options

Reviews (9)

Overall rating
4.4
Counts per rating level
  • 89% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
July 2, 2024

The team here was great - easy install, transparent reporting, didn't have to think twice once it was on our store.

Really quick customer service too if you ever have a problem.

Marcus Pork
United States
4 months using the app
July 25, 2024

Very accommodating at the beginning and very helpful with the set up of things. However, we noticed that we started to get bots attempting to make purchases one after another several times every single day with ONLY protect item in them. We took it to the Protect team asking for guidance and help, and Khoi (from protect) basically responded “just review where the bots are coming from and block ...

Beyond Borders Collective
United States
2 months using the app
Protect Inc replied January 27, 2025

Hi Kirsten! I'm sorry I was unable to assist you any further and that you felt I was unable to provide you with the service you needed.

As an app, the scope of what I can do ...

February 28, 2024

Great App, Excellent Service and Support! Offers white glove installation and very helpful to ensure a great experience for your customers. Gives additional protection and ease of mind for business and customers when shipping delicate items. Purchasing insurance and filing claims from teh ease of your own website, no additional steps or hassle. Highly recommend!

LOUD PIZZA RECORDS
United States
Over 1 year using the app
December 27, 2023

Its a stellar add-on that gives customers peace of mind and saves us $ on the backend in the event that a shipment is lost, stolen or damaged. A packaged arrived to one customer in Great Britain pretty beat up after a transatlantic journey. Luckily Protect was added to the order and saved us the cost of product plus about $50 usd in freight charges! Very satisfied with our experience with Protect ...

Hope Haven Co.
United States
4 months using the app
December 27, 2023

This app has been amazing for our company. They have helped solve several shipping issues for our customers - and taken the worry away from us. Its great knowing that we will be able to make sure our customers are taken care of. We would recommend them to anyone.

Lift Threadz
United States
About 2 months using the app

Support

App support provided by Protect Inc.

Or visit their support portal

Developer

Protect Inc

5940 S Rainbow Blvd Ste 400 #84045, Las Vegas, NV, 89118, US

Launched

April 11, 2022

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