Protect for Shipments & Causes
- Pricing
-
Free to install. Additional charges may apply.
- Highlights
- Works with the latest themes
- Rating
- 4.4 (9)
- Developer
- Protect Inc
Featured images gallery
Add shipping, product, price, and other protections to your shop while supporting a cause!
Protect has features to protect to both your shop and customers. We offer shipping, product, price, with other protections to come. Our app increases your order value and has no negative impact on conversion rate. We handle the customer service claims. You never pay for this service but instead make money when we cover claims and reorders. Most importantly, you can support your favorite causes or help the planet and enjoy shared marketing and exposure through Protect's community.
- Save time since we handle the customer service for claims.
- Customers enjoy peace of mind and various protections you choose to enable.
- Reorders show up as additional orders and refunds come out of our pocket.
- Send part of the proceeds to your favorite causes or to help the planet.
- Never pay anything. If claims cost more than fees collected, we pay, not you.
- Highlights
- Works with the latest themes
Languages
English
Works with
- Checkout
- Rebuy Cart
- Cart Drawer
- Shipping Protection
- Shipping Insurance
- Shipstation
- Subscriptions
Categories
Pricing
Free
Free to install
You collect our fees from customer. We pay the claims cost. We only bill our portion of fees so it will NEVER cost you!
All charges are billed in USD. See all pricing options
Reviews (9)
The team here was great - easy install, transparent reporting, didn't have to think twice once it was on our store.
Really quick customer service too if you ever have a problem.
Very accommodating at the beginning and very helpful with the set up of things. However, we noticed that we started to get bots attempting to make purchases one after another several times every single day with ONLY protect item in them. We took it to the Protect team asking for guidance and help, and Khoi (from protect) basically responded “just review where the bots are coming from and block their IP(s)” as if I am the expert here. Also on their app keeps saying that it is unsupported saying that the app might not work as expected as it needs to be updated by the developer. Again, we took it to them and they didn’t even address that for us. So they’re NOT even trying help or resolve any issue for us. What Khoi actually does is respond like this: “How do you know it is a bot/spam”, “ what report are you looking at to see this phantom abandoned carts”. We proceed to take the time and sent a screen recording of all his requests and he completely ignored us. Since we were not helped and were ignored by this individual. We proceeded to request guidance on how to uninstall the app so that it doesn’t create issues if we uninstall it due to the customizations that were performed and again we are being ignored and not helped. The Protect team has to take more responsibility on helping customers when issues arise. That’s your job you’re in business because of your customers, have the decency to take care of them.
Great App, Excellent Service and Support! Offers white glove installation and very helpful to ensure a great experience for your customers. Gives additional protection and ease of mind for business and customers when shipping delicate items. Purchasing insurance and filing claims from teh ease of your own website, no additional steps or hassle. Highly recommend!
Really great shipping protection app! We've used a couple, and this has been our favorite. Their customer service has been top notch!
Protect has been hassle free and super easy to implement. Support is top notch and has saved us a ton of time dealing with lost and stolen packages.
Support
App support provided by Protect Inc.
Resources
Developer
Launched
April 11, 2022
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