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Protection for lost, stolen and damaged orders. Protectly offloads merchants' costs and enhances CX.
Protectly solves a universal problem for e-commerce brands: the costs of lost, stolen and damaged orders. Every one of these incidents represents an unhappy customer and costly resolution process for merchants. By installing Protectly, merchants enhance their checkout by offering shipping protection, offload the costs of support, replacement orders, and refunds, and improve customer loyalty by providing an Amazon-like post-purchase experience.
- Offer shipping protection at checkout with just a few clicks.
- Protectly resolves shipping issues fast, often within minutes.
- Offload replacement order and refund costs to Protectly.
- Gain actionable insights into your store's shipping performance.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
Categories
Cart display
Upselling
Checkout customization
Pricing
Free
Free
- Offer shipping protection at checkout
- Offload support for shipping issues
- Offload refund and reship costs
- Improve shipping performance with data
All charges are billed in USD. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We recently migrated to Shopify and we could not be happier with Protectly. We previously used Route and moved over to Protectly to improve our customer experience and decrease costs. The team has been great to work with and our customers are taken care of quickly. Protectly is quickly proving to be the new leader in this space and we look forward to continuing to work with them!
Support
App support provided by Protectly.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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Edit customers
Customer data
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Edit products
Inventory, products, publications of products on sales channels, or collections
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Edit orders
Order fulfillments, merchant managed fulfillment, all order details for the last 60 days, or draft orders
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View your Online Store
Theme
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