Deploy in 2 minutes
Start with one of our pre-built templates and modify as you see fit. Gain additional insight with audience based questions.
Uncover meaningful insights
The best post-purchase survey reporting. Breakdown responses by device, new vs returning customers, subscription, order value, and more.
Compare your results
Use our reporting to compare your responses to Shopify click data, or push to Google Analytics and analyze with our pre-built dashboards.
About Kno Attribution
About Kno Attribution
Kno Attribution is an easy-to-use and powerful tool for better understanding which marketing channels are driving conversions. We take the guesswork out of attribution by giving you the ability to ask your customer where they heard about you!
What’s wrong with my analytics tool?
Analytics tools are extremely helpful but they can’t tell the whole story. They rely on click and view information to try to attribute conversions, but fall short because they don’t know what’s happening outside of their platform. They can’t see that your customer has a friend who loves your products, or know that they heard about you on a radio ad, or saw your company featured in a local magazine.
With Kno Attribution we look at what the analytics say, and then we validate using real, automated feedback from your customers.
- Use our attribution survey feature to ask your customers how they found out about your business, and match their answers to Shopify’s traffic analytics.
- Uncover the actual sources for sales that are being attributed to “direct traffic”.
- Create surveys and display them on the order confirmation page.
- Target surveys to new customers, returning customers, or all customers.
- Use our built-in reporting or export the data for advanced analysis outside of Shopify.
- Send data to Google Analytics or Klaviyo with our automated integrations
- Customize survey responses, thank you messages, and more.
Example use cases:
- Ask all customers: “Where did you hear about [company name]?”
- Ask returning customers: “Why did you decide to make a purchase today?”
- Ask new customers: “How long ago did you first hear about [company name]?”
- Google Analytics,
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
I'm using basic now, but I'm definitely looking to upgrade in the future. The app has been quite useful to identify where our sales are coming from. Nothing beats the customer's reply in reporting and it's super easy to use, newbies like us, appreciate it. Love it, team!
Kno really know what they're doing! Simple and intuitive. Actionable insights that you can't always get out of other reporting platforms. Their service has been incredible for us, really happy we found them!
This app is absolutely fantastic. It's enabled us to obtain realtime and accurate attribution for our marketing - with all the latest changes with facebook advertising and their attribution settings, I'm really glad we've had this installed. Jeremiah has been extremely helpful too. 5 Stars all round - highly recommended.