Reviews (98)
Refine
-
By rating
We are very satisfied with both the app and the excellent customer support provided by the company. Keep it up !
The support here is truly top-notch! They handle every query with patience and expertise. It’s refreshing to work with such a dedicated team. Special thanks to Milan, the POC, who always ensures everything is perfect!
I found this product is simple to use, there's still room for improvement to become a greater product. Supporting staff is helpful and friendly.
But, there's no importing function for reviews from Amazon, eBay store, which their competitor is offering. I am still on a free plan, and I wont be paying until ebay/amazon import is available, it is critical for a start-up to have this.
Dear Merchant,
Thank you for sharing your experience! We're happy to hear you find our product easy to use and appreciate our support team. Your feedback helps us improve and add better features.
We understand the need for Amazon and eBay review importing. While this feature isn’t available yet, we do offer other platform import options. As a workaround, you can import Amazon and eBay reviews using our default import template by adding the required data.
We appreciate your support and are considering this feature for future updates. Let us know if you have any questions—we’re happy to help!
Best Regards,
Proviews Support Team
I must say it’s amazing! The app is very reasonable, and your support team is incredibly cooperative.
I've been in eCommerce for over a decade, and Milan from Proviews went above and beyond. He resolved my integration issue himself instead of passing it off to support, unlike others like Yotpo. Proviews is truly underrated, and their exceptional service deserves recognition. Highly recommend!
I am a clothing brand owner. I would say that their support is far more greater than the other review app. They are really helpful and passionate. I will always have my business with then!
As always, the Simprosys team is nothing short of amazing! Meet from their team has blown me away with amazing customer service, and help every time we had a question. I can tell you that your safe trusting your business with any Simprosys app or offering. I enjoy putting my money in good honest peoples pockets, and all of the staff at Simprosys will always be there to help you and impress you with their amazing response times and customer service.
I cannot express how impressed I am with Proviews! ⭐⭐⭐⭐⭐
This app has truly transformed my Shopify store. The seamless integration process took minutes, and I was immediately able to start collecting genuine customer reviews. The customizable review request emails are a game-changer, significantly increasing my review response rate.
The option for customers to include photos with their reviews adds a personal touch and authenticity to my product pages. It's a fantastic feature that sets Proviews apart.
The customer support is exceptional - responsive and knowledgeable. Any queries were addressed promptly, showcasing their commitment to customer satisfaction.
In summary, Proviews is a must-have for any Shopify store owner. It's user-friendly, customizable, and the analytics are invaluable. This app has not only enhanced my customer feedback strategy but has significantly boosted my sales. Highly recommended! ⚡
So far so good. Issues fixed quickly, communication very good. App is quite big, but quite easy to navigate around, having questions and answered for your products is a good tool. Thanks Milan for sorting my issues.
The product from the Symprosis team was excellent, and their support, especially from Milan, was outstanding. He attentively listened to my issue, provided the necessary assistance, and offered valuable suggestions.