Proviews ‑ Product Reviews Q&A

Stay Away From This App!! Reviews Published Without Approval

Proviews has become a serious risk for Shopify merchants. Their new AI moderation system can publish reviews on your own storefront without prior approval from the website owner, leaving merchants to chase support after unwanted content is already live. Their off topic review AI moderation is also a joke, with the system failing to properly separate product reviews from delivery issues, personal taste opinions, or other matters outside the merchant’s direct control.

Do not let them hide behind Google. Google Product Ratings may apply inside Google’s ecosystem, but that does not require Proviews to automatically publish reviews on a merchant’s own website. Other apps can manage Google compliant feeds while still allowing manual approval for website display.

Any review app that removes merchant approval over website publication is not fit for purpose. In the end, Proviews’ system publishes reviews on your website at its own discretion, without explicit permission from the website owner.

Fast and efficient customer service when requesting change/fixes to our site - thank you.

Thank you, Ajit. You're doing a great job out there!

This app is brilliant. So functional, does exactly what we need and the customer service is brilliant. If we have ever had any issues they have been so responsive and helpful. Worth every cent.

I have been a Simprosys customer first and then also added their Reviews app Proviews to my setup. Genuinely so happy! Their support is outstanding and in no comparison to any other big reviews apps. Keep up the good work!

Good feature, Good service.

Best All-in-One Review App

No need for long words—this app is simple, affordable, and powerful. Currently the cheapest option with all the features you need. The customer support is top-notch, fast, and helpful. It’s a complete solution for managing product reviews in one place. Highly recommended!

Using this service has been a pleasure. I'm particularly impressed with the technical support – their response time for issues like script errors is incredibly fast and effective.

Furthermore, the app is competitively priced against others in the market.

When you factor in the comprehensive features and the top-notch support, the value is exceptional. Definitely earns a high rating from me!

I've been in eCommerce for over a decade, and Milan from Proviews went above and beyond. He resolved my integration issue himself instead of passing it off to support, unlike others like Yotpo. Proviews is truly underrated, and their exceptional service deserves recognition. Highly recommend!

What truly sets Proviews apart is its customer support. The team is not only responsive but also exceedingly knowledgeable. Every query I had was addressed promptly and effectively, reflecting their commitment to customer satisfaction. Additionally, their support was instrumental in resolving issues related to integrating past reviews and formatting errors into the Google Merchant Center, ensuring a smooth transition and continued operational excellence.

Another standout feature is the app's compliance with ADA (Americans with Disabilities Act) standards, making it accessible to a broader audience. This attention to inclusivity is a significant advantage and demonstrates the app’s dedication to serving all users equitably.

Proviews is not just another review app; it’s a comprehensive solution that enhances customer interaction and directly contributes to increased sales through better feedback and improved trust. The analytics provided are invaluable, giving insights that help tailor my approach to meet customer needs better.