Reviews (95)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 23, 2023

I really like this app. It makes my job a lot easier. It has a few little glitches here and there, but the customer service is top notch and always resolved very quickly. My vendors love the features and being able to be notified of sales in real time! Highly recommend.

Beautiful Ambitions & Co.
Canada
3 months using the app
May 26, 2021

I've asked for quite a lot of help and I get a fast response each time. They have even adapted their program to help the app fit my needs. I highly recommend their service.

Paper Plane Bristol
United Kingdom
3 months using the app
April 7, 2022

This app does what it promises, and the support is awesome, always available and very quick to help you set up. Definitely worth it.

GoFancy
United Kingdom
3 months using the app
January 30, 2023

Working with this team has been such a dream in comparison to others. They are quick to respond, help find solutions or bring up suggestions to their dev team to work on adding in. It's super easy to navigate for vendors too if you are wanting to have vendors able to manage their own stock. So many of our artisans have found it quick and easy to learn and I have yet to get any questions regarding navigation from any of them.
Sending in suggestions is easy to do, and you can even get a look at what's already being worked on so you know if you even need to submit an idea or if it's already on the way. Even if some features you may want are currently missing, they are most likely on the way and the ease of use and quick help is way more than worth the wait for them.
With lots of features that the team is currently working on adding the app is only going to get better and easier to use!

HandmadeSask
Canada
2 months using the app
November 14, 2023

I couldn't be more thrilled with my experience using Puppet Vendors, the fantastic multi-vendor app on Shopify! First and foremost, their customer service is nothing short of exceptional, earning a solid 5-star rating from me. Whenever I've had questions or needed assistance, their team has been incredibly responsive and helpful.

Mealprep.nl
Netherlands
2 months using the app
June 23, 2021

I picked PuppetVendors for its features and its value. just today the owner spent 45 minutes walking me through all the new features. Having such a personal touch of live interaction with the app developer is just the icing on an already good tasting cake. Very responsive to my needs and took my "wish list" to heart and I truly think a great app will be getting even better quickly and for that I could not be happier.

Dirtbag Clothing
United States
2 months using the app
February 9, 2024

This is really really helpful. Very well made and full of features. The support is also fast and kind. Super recommended!

Zuklat
Italy
About 2 months using the app
July 9, 2021

I use Vendor Puppets to keep track of vendor sales on consignment and it is EVERYTHING you can ask for. Navigation is very easy and each page design is clear and user friendly. Kriang is such a kind and helpful person. He always addresses any questions or concerns that I have within 12 hours or less. I highly recommend this app if you're looking for something helpful, easy and worth it!

Pamana Plantas
United States
About 2 months using the app
February 6, 2021

We are working with many vendors on consignments and looked for a easy solution while giving the vendors the option of viewing their sales. Puppet Vendor is absolute excellent and stunning and the customer service the best I had so far. I suggest to show thumb mails of the vendors sales and the update this feature within a few days for free. If you are looking for a great and reasonable app which works and have a outstanding customer service this should be your choice. We have more than 10.000 articles from >20 vendors and this just works perfect ! A very happy customer ! Markus

brandesautographs.com
Switzerland
About 2 months using the app
April 13, 2024

Fantastic app! A very customizable app which we know will save us a lot of manual tracking. Super-responsive customer service.

Cheeky Vintage
United States
About 1 month using the app