Powerful new features, services and plugins for your Shopify store

All Apps / Customer service / Pure Chat - 100% Free Live Chat Software

Pure Chat - 100% Free Live Chat Software

Pure Chat - 100% Free Live Chat Software

Developed by Pure Chat

25 reviews
Price: Free More info
  • 100% Free Live Chat with Unlimited Chats and Unlimited Operators/Users
  • Super customizable & powerful, and includes native iOS and Android Apps.
  • PRO version can add Realtime Analytics, Visitor Tracking, Simple Contacts and More!

Easy, Secure, and FREE!

Adding Live Chat to your Shopify Site has never been so easy, and for the first time, the best live chat tool is now 100% Free for Unlimited Users/Operators and Unlimited Chats! No more crazy per-operator costs.


  • Total Customization of Everything!
  • Native Mobile Apps for iOS and Android
  • Super intuitive and powerful Operator Dashboard
  • Transcript History to see all past chats
  • File and Image transfers
  • Canned Responses for FAQs
  • All of the above is 100% Free!

Go PRO for Even More

Pure Chat PRO adds capabilities to see the visitors on your site, history of pages they have visited, track your contacts and so much more.

Pure Chat - 100% Free Live Chat Software reviews

25 reviews
  1. 5 stars (17 reviews)
  2. 4 stars (1 review)
  3. 3 stars (1 review)
  4. 2 stars (0 reviews)
  5. 1 star (6 reviews)

One of the best Shopify apps ever!!! It's super easy to customize with so many different options. Plus I downloaded the app on my iPhone to chat with my customers since I am always on the go. Moreover the app is 100% FREE!!! Couldn't be any happier with it! Thank you Pure Chat :)


Just installed and tested this app. For what I am getting for free, THIS IS PERFECT. I would not hesitate to upgrade to Pro someday when my business kicks off. For a start-up online store like mine, this is a lifesaver. Thank you Pure Chat.

I can customize the location, size, and image of the widget. I can customize the text, the colors. The App is just amazing.


a pretty good app would def recommend for a try!


This app was a dream come true, until the PRO Trial was over. Then it bugged, I was unable to pay for Pro du to this error. I reinstalled the app to find all my data gone and STILL got the same error. No reply from customer support for a week.

Error updating your plan
An error has occurred.


This app is great, I have not had any problems so far. Very easy to set up. Intuitive. This is better than some paid apps I have used in the past. The free version is great, there is a paid version ( I am on the free trial not sure ) where you get analytics and no branding but not sure if I care for the analytics and their branding enough to pay for it. Does Not slow website upload time. They have a mobile app that works great AND you get desktop notifications. With the paid plan though, you can chat from your phones text messenger but the app and the desktop notifications are just fine. Great work.


this is a very light chat app, we had other chat app before and switched to this app because of its appearance and the code is easy on page upload speed, if you care about page upload speed consider this app. hope this helps!


Instantly became an integral part of our customer service.


Buggy, dashboard never wants to load. Glad I didn't upgrade to pro.


Doesn't work, phantom people. The time trigger doesn't work: I configured the widget to show after the user has been on the page for at least 1 minute, but the widget just kept showing right away, regardless of what I had configured previously. The "Help button" on the dashboard doesn't do anything, I don't even know why it sits there. Tried to reach out someone on Twitter with no response. Don't bother installing this, it's not worth your time.


I'm loving this app! I've used a few other live chat apps before, but I am very impressed! This was super easy to set up...I love that you can schedule your available times, its mobile compatible, you can view all chat transcripts, add staff members....highly recommend!!!


Pure Chat's Live Chat Features are 100% Free. Unlimited Operators. Unlimited Chats. Incredible Power!

Pure Chat PRO adds Realtime Analytics, Visitor Tracking and More, and has a monthly fee. For more information, visit https://www.purechat.com/pricing


Pure Chatfree

Support & Sales

Pure Chat
not provided
Get Support


  • Large
  • Thumb
  • Thumb

Are you a developer? Become a Shopify Developer or submit your app.