Reviews (40)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
April 5, 2024

Great app, easy to use!

Love Sophia
Switzerland
About 2 months using the app
February 23, 2023

Service has helped us run preorders in the ways that work well for our business practices. Support team was quick to help resolve some theme issues to support. Well worth a look if you need to simply manage preorders.

GOOD TASTE Records
United States
About 2 years using the app
May 29, 2023

The app works great, continuous improvements are being made and support is instant and very helpful.

OYUNA
United Kingdom
Over 1 year using the app
October 28, 2022

The team at PurpleDot is truly remarkable. Our platform is somewhat complex and they have went above and beyond in working with us to troubleshoot. We have had great success and look forward to adding more items to the waitlist for pre-order. Thank you PurpleDot!

Stella & Dot
United States
6 months using the app
Purple Dot replied January 4, 2023

Thanks for positive feedback. Onwards!

Edited March 8, 2023

This app has served us well for taking pre-orders and the customer support has been amazing whenever we've had an issue. Only recommendation for improvement would be an easier way to transition a product from pre-order to regular orders such as transferring the remaining pre-order inventory to available inventory. Right now, I have to make those changes manually (and remember to do it).

Going Twice
United States
5 months using the app
November 12, 2022

We've been searching for a solution to do pre-orders. The purple dot team is absolutely amazing. We've launched a number of products, and we've saved so much resources from not over producing. Amazing idea, fantastic execution. Highly highly recommend.

Marsatta Chocolate
United States
5 months using the app
Purple Dot replied January 4, 2023

Thanks for the amazing feedback. We appreciate you!

May 30, 2023

Great App, support helped answer questions immediately. We had some issues arise in the beginning but were resolved in a quick manner. Would recommend to others!

REBDOLLS
United States
5 months using the app
October 24, 2022

The Purple Dot app has been wonderful for our store to accomplish pre-orders in a way that we were not able to in the past with other tools. The team was amazing assisting us with implementation and has been responsive with any questions we have had since then. We will definitely continue to use Purple Dot and recommend this app to other stores with similar needs!

White Oak Pastures
United States
5 months using the app
Purple Dot replied January 4, 2023

Thanks for the positive feedback! Such a pleasure working with you :)

Edited June 19, 2023

Purple Dot is such a great app! We started using it very recently, so we're kicking ourselves for not finding it sooner. Before Purple Dot, we took some pre-orders, but it was no different than how we took orders for in-stock items. And one of the benefits with Purple Dot is the amount of time we've saved by not having to constantly email angry customers asking us when their purchase will arrive. Not to mention the stellar and responsive help from the support team!

Full Disclosure: We have yet to fulfill a pre-order, but I'm optimistic the process will be great.

Bobbletopia
United States
4 months using the app
October 27, 2022

This app has saved us a lot of time as now our customers can pre-order online instead of calling us. The customer service team is very responsive and knowledgeable. There are a few things I would like them to add, but it is very much my favorite app.

ORGANMASTER SHOES
United States
3 months using the app
Purple Dot replied January 4, 2023

Awesome to hear it’s making business smoother for you. Thanks for the feedback!