Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
October 27, 2022

This app has saved us a lot of time as now our customers can pre-order online instead of calling us. The customer service team is very responsive and knowledgeable. There are a few things I would like them to add, but it is very much my favorite app.

ORGANMASTER SHOES
United States
3 months using the app
Purple Dot replied January 4, 2023

Awesome to hear it’s making business smoother for you. Thanks for the feedback!

October 13, 2022

I had a good experience with Purple Dot. The team were helpful and the product worked as it should. Thanks Purple Dot team.

Ergonaut
Australia
3 months using the app
Purple Dot replied October 13, 2022

Thank you for the positive feedback! We appreciate you!

August 15, 2022

I installed this app and everything works perfect - very solid - no issues. Company pro-actively reached out after a few weeks to answer any questions and offer customization help.

Floto
United States
About 1 month using the app
Purple Dot replied October 13, 2022

:) We aim for perfect! Very happy to hear. Thank you for sharing your experience.

November 11, 2022

We had to upgrade to v2 themes for this to work but it was worth it. Our sales have increased massively since installing the app. There was a little problem initially, although it didn't stop it working but Zach worked through it with us and now it's running very well. Setting up a new waitlist is simple and it will override the purchase button on your product page. Being able to take and store the customers credit card details means we don't have to contact the customer again, we can just click a button when the stock arrives, any failed transactions will show and we can ship the rest of the orders out.

HobbyTrax
United Kingdom
24 days using the app
Purple Dot replied January 4, 2023

Thank you so much for the positive feedback. So glad we are able to help. Will pass this onto Zach and the rest of the team :)

August 22, 2022

This app was very easy to install and to use. The integration in your store and check out are nice. It has good email notification for reminders of preorder dates to be available. I needed a little help with fulfilling part of a bundle order and the support was very helpful. I highly recommend this app.

Ekhambee
United States
24 days using the app
Purple Dot replied October 13, 2022

Thank you! We will pass on your positive experience to the team.

October 29, 2022

Purple dot is amazing and integration is easy. Purple dot made the user interaction much easier for our customers to pre-order. Their support is great too. I highly recommend!

Woosh Air
United States
24 days using the app
Purple Dot replied January 4, 2023

Glad to hear you’re enjoying our app - thank you!

March 29, 2023

Such an easy implementation process. Set up and working with them has been a breeze! Highly recommend using if you need to set up pre orders!

Feetures
United States
15 days using the app
September 9, 2022

After working out a kink or two...the app is great. I've already have orders that I may not have had without it. A customer can pre-order what may be a large purchase and they have an approximate guideline of when payment will be due. Purple Dot keeps up with all the information and works with Shopify great. I even have a older website template. For minimal amount of money and does what I need it to do...this app is great. So glad it was recommended to me.

Dance Gear Etc.
United States
8 days using the app
Purple Dot replied October 13, 2022

Great to hear! Thank you for taking the time to share your feedback. It’s important for us to understand your experience, and we're so happy we can be a meaningful part of your growing business :)

December 28, 2022

So far so good with this app. Customers were able to place a pre-order with no issues. I am currently waiting on inventory to arrive but I have faith that the process to fulfill orders will go smoothly.

BB & Co Gifts
United States
1 day using the app
Purple Dot replied January 4, 2023

So pleased to hear you are enjoying the app :)

July 11, 2022

Such an easy app tp install and get started. Literally took me 5 minutes. Love the interface. Didn't even have the need to contact support. Great job with this app guys. Can't wait to start fulfilling orders.

FUSION TLC
United States
16 minutes using the app
Purple Dot replied October 13, 2022

Awesome to hear that you find our app useful for your business! Thank you for your feedback, and onwards!