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The app is a bit confusing to set up and get everything synced properly. But then I chatted with Paul in their support chat widget and he helped me out really quickly. Very smooth after that.
App does just what I need it too - all my sales chanels are synced :) Really helpful customer support. That's always good. Thanks Hazel!
Thanks for your review! Hazel and the OneSaas team are delighted to hear we've been able to help with your Shopify & QuickBooks Online connection.
We'd love to feature the success of your business on our OneSaas website & social media platforms! Please reach out to us on marketing@onesaas.com if you're interested :-)
Ben was very helpful with our sales tax sync issues. He walked us through some of the issues and was very pleasant to work with.
Very good bones, a few improvements needed to make the workflow really optimized. The customer service team is great, Troy helped me resolved a few issues and they seem very open to feedback about new ideas/features. That extra start could be easily earned with a little dev work on their end!
Needed to reach out to help/support as I had a couple questions on completing the settings. Rafael was so helpful! He answered my questions immediately and was very professional. Would definitely recommend this app.
I'll move this up to 5 stars once I confirm that the issues we had have all been fixed. Dean was great on the chat support and I now have a clear direction to get things working.
Sherwin handled my concerns today very well. Job well done.
The support has been great to get Quickbooks Online and Shopify talking. There is always someone to help out and quick with a fix or a suggestion. Thanks Paul!
Highly recommended. Customer service is great. I have Sherwin who assisted me greatly in my integration.
I am still learning the ins and outs of this app, but I will say that customer service was helpful when I contacted them over chat. Messaged with Karol and she took the time to understand what i needed help on and gave me all the information I asked for. Very helpful and friendly.
The app is not perfect but so far it has been helpful. Hopefully they update some things like bundles in the future. Rafael was very nice and helpful.