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I had trouble setting up and synching order and product data with Quickbooks Online, but CLARISSE from the online chat helped me. The software isn't as intuitive (pun intended) as i'd have liked, but having very good customer service to help get you going is so helpful.
Lori was quick and amazing !
I'd highly recommend this app, it's making my life so much easier and Troy was an absolute champion, helping me with the setup
The integration between Shopify and QBO works as expected. You do, however, need to be careful on setting up the filter on manage connection on what data to transfer and what not. Just make sure you don't have double booking when reconciling your QBO and bank statement.
Ben was attentive and sorted out all of the issues before they became a recurring problem. Highly recommend
Troy's the man! He patiently helped me step by step to get set up. Troy even went back and helped me upload data from before the date that the app said I could retrieve from. Super helpful. So fantastic to communicate with a human instead of a bot. Thanks for the exceptional service.
Troy has been so helpful in setting this up. He knows what he is doing and he is super kind. Software is great. Highly recommend!
Lori was exceptional. She addressed issues in my workflow with outstanding professionalism.
Ronnie was very helpful in helping me to clean up my account. There were some errors made when we first set it up but they helped me to understand how to remove the old data and change over to a better system for us, including letting me know that if I want my sales tax info to be right, I need to use Orders instead of Payouts, SO HELPFUL!
Very good customer service!