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Rominick was very quick and helpful with resolving my issues. Connector is great syncs everything perfectly.
Easy to set up and when I ran into an error message Sherwin was available immediately to help, fixed the problem, was friendly and knowledgeable .....Sherwin rocks, thanks
Paul was really helpful and knowledgeable, I need to go away and set a couple of things up as I know how to make things complicated :) but Paul was great and I'll be back in touch with him shortly to complete the configuration.
I haven't used the app yet, but I inquired about getting some help with the integration of QB with Shopify and Rafael was really helpful with resources that will go over before mapping the two together. So far so good! Thank you, Rafael!
Rafael has been very helpful when setting up the app. Very kind, a lot of patience and willingness. I recommend him. I am very happy with the configurations made
Converting from one web host to another is difficult enough! Fortunately, Rafael made syncing my new data to QBO seamless and kept my historical data untouched! Love when something that looks like it will take a long time is complete and perfect in a few minutes. Thank you Rafael for taking such great care of us!
Ronnie quickly sorted out our initial teething problem and now we are up and running, saving time on entering information and taking out human errors in transfers. Thank you.
Sherwin was very helpful, patient, understanding, and knowledge-able to get my sync into my QBO! Thanks bud although somewhat helpful. UPDATE on app. The App is incomplete. The app will not be able to undo the synced data in QBO. We can only delete data on the app, and you may manually delete or start a clean slate with QB by purging data. App only integrates with Shopify's API which means Shopify Payments is the ONLY payment gateway we will be able to pull records from. and we mainly rely on the data the Shopify's API sends us, which are payments from their own Shipofy Payments, not including other gateway.
We had some issues setting up the initial integration but Ben provided excellent service via the online chat function and was able to get things cleaned up quickly and efficiently.
Ben was fantastic helping get our system ready for integration. He was with me step by step answering all questions to ensure the mapping was correct. We had to go back a few weeks to add additional sales orders and he was able to help with that as well! Thank you Ben,