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Just did the onboarding and had to reach out to the customer support as I was facing a glitch, Rafael was very helpful and assisted me throughout the process until the issue was fixed.
Great help from Ronnie, he directly understood my problem and fixed it within minutes.
OForget the name of my helper might have been Nick? who ever it was, was a great help during my chat online, trying to uninstall my old app and installing the new app.
He was patient, and went well beyond to help me..
Could nott ask for a more suportive person or app.
Great app. Support is stellar, Sherwin, Troy and others are always quick to resolve any issues.
Dean in support was a huge help
I am extremely grateful to Paul for his assistance and patience in helping us link Shopify to QuickBooks. He guided me through the process of integrating Shopify payment options, which I found a bit confusing. However, Paul patiently explained each option in detail and offered valuable suggestions on which would be best for us. Throughout our chat session, he remained friendly, helpful, and polite. I wouldn't hesitate to contact the support team again with any questions. Many thanks.
Paul was very helpful, and super patience with me today getting everything set up he explained in great detail if i was unsure of anything
Karol was really really amazing! She was very patient with my questions. She made the integration process so easy. :) Thanks Karol!
Quick and easy to install, Ronnie helped me via chat and explained the changes.
Ronnie also made sure all my previous settings were saved and applied to the new installation once done.
Nick was an absolute star, he talked through everything very thoroughly (certainly needed with my lack of know-how!) and helped me every step of the way. An incredible help and so appreciated. 10/10 service.