Değerlendirmeler (2.450)

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4,9
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8 Mart 2022

A little ocmplicated to understand the details of the set up, but guidance notes help. However, I had a sync issue and tried the online help. I was pleasantly surprised to be taken to a customer support agent immeidately, her name was Clarisse and within 10 minutes my propblem was solved and she waited to check that the sync worked, when I encountered another problem she fixed it straight away. Amazing service which I jsut wasn't expecting! Very happy!

Bohemia - Salon Professional Services
Guernsey
Uygulamayı kullanma süresi:2 gün
11 Kasım 2021

Been waiting for this app for a while. Now it is here and works a treat. Does what it says and with the help of Troy was able to quickly refine the configuration to iron out a few synch issues (not the app just the way I set up management of inventory). Really looking forward to saving lots of time.

Provex Australia
Avustralya
Uygulamayı kullanma süresi:2 gün
31 Ekim 2022

Dean was very helpfull with integration. I needed help to integrate a new way to transfer data from shopify to QBO...Thanks again

Boutique OMG Camping!
Kanada
Uygulamayı kullanma süresi:2 gün
30 Ağustos 2017 tarihinde düzenlendi

Great tool, great support! I tried another Shopify-Salesforce connector but it didn't give me the line item detail that I needed. OneSaas was a breeze to install and sync'ed all my client info, products and orders automatically. And it created a separate record for each product ordered, attached to the Opportunity - exactly what I needed. And for the questions that I had, Adela had all the answers (via chat) in a very timely manner. You just don't see great customer support these days, but OneSaas has done it right!

UPDATE: I have uncovered a rather critical problem with the OneSaas Salesforce-Shopify connector which has caused me to reduce my rating to 4 stars. While the Shopify connector pulls all relevant data from Shopify, the contact info does not pass through to Salesforce. The contact name is embedded in the opportunity name and the phone number is stored in the Account.Phone field, but no contact record is created, and the email is not passed to SF.

Real Food Sales
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
13 Ocak 2022

This app has synchronised my Shopify sales with Quickbooks online. Sherwin was a great support in helping me understand a rectifying my initial errors in the setup process.

A Strings
Birleşik Krallık
Uygulamayı kullanma süresi:2 gün
14 Nisan 2021

Were trying to streamline our workload between Shopify & QBO Im not totally sure of the outcome so I needed help through the online chat. Karol helped me with some pretty difficult challenges (taxes across Canada), inventory and she was great. Very much appreciated on our end. Great service.

Joseph's Inspirational
Kanada
Uygulamayı kullanma süresi:2 gün
14 Haziran 2019

The set up process was nice and simple with live chat assistance and useful guides.
The problem is that, what appears to be a core functionality of the app is broken - the orders that are imported do not include any fees. No worries, I contacted the live chat and was told their developers would take a look at it.
I totally understand that bugs can happen.
What's odd, is that I have been waiting for a fix for over 2 weeks. Every time I contact them they say that the developers are still working on it. This isn't normal for a piece of functionality that people actually get this app for.

The only reason this review is 2 stars is that the live chat is quite responsive and extended my trial (which has been of no use).

Marssos
Birleşik Krallık
Uygulamayı kullanma süresi:2 ay
Intuit yanıt 16 Haziran 2019

Hi Marssos, We're sorry you've been experiencing some delay in a solution to your problem. Our support team have reached out to you with a way to get this working. We're sorry for the inconvenience caused and please reach out to our support team if any further questions come up.

22 Ekim 2021

Sherwin was extremely helpful walking me through step by step everything I needed to do to fix the mappings and have them all set going forward. Also was willing to put in a lot of time in order to do it properly. Only recommendation would have been to have the option to get on a phone call which would have resolved the issues much quicker than using the chat. Aside from that, service offered by Sherwin was outstanding.

The Folklore
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 gün
6 Ekim 2021

I was needing to use this app to connect our QBO database to Shopify. I also needed the data that synced from Shopify to QBO to provide the necessary information for Avalara to extract the sales and sales tax information to file in all required jurisdictions. Rominick was very helpful in choosing the correct settings for the data sync to meet my needs.

NasoClenz
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
28 Ocak 2022

Lori was very helpful today! I am using this app for the first time. Looking forward to work with it

Menus by Maria
Kanada
Uygulamayı kullanma süresi:2 gün