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We had the same issue as some of the other reviewers (sync issues) but Lori at QBO's support team was EXTREMELY quick to resolve the issue and get us back on track!
Sherwin helped me so well with my enquiry. I was so happy with the result! I would definitely recommend this to my friends and colleagues.
thanks a lot for ROM, he was so helpful and supportive regarding the sync issue I have faced, he answer all of my questions and sort out the issue
I'm switching from a WooCommerce site to Shopify and am learning that the two sites have significantly different backend set up processes. Sherwin was able to help me resolve all of the critical issues to get the sync up and running correctly. I've been very please with their customer service.
I was facing some issues with the integration date, I got quickly synced up with Paul. He firstly clarified my doubt and why I am unable to backdate sync. Then he was kind enough to go point by point with me over the entire integration process. He was very patient and helpful.
Sherwin knew the solutions to my app questions immediately. Couldn't be more satisfied with his service.
This app is confusing to set up on your own! It took me many attempts as each sync had new errors. However, the support staff are extremely helpful and can walk you through it so that you don't go through the trial and error (or they will help you with that too). Benielle has helped me especially work out all the mapping I did incorrectly, and now it seems to be doing the trick. Definitely helps connect inventory and sales between QB online and shopify. Later help was given by Paul and that was excelent as well. I wish product costs and other things would sync to quickbooks
I have been using this app to transfer my orders and items from Shopify to Quickbooks Online, the app is working great and saves me a lot of time. Customer service is excellent, professional, quick and very helpful. I have been given help from Hazel and Paul, both are great. Thank you
Spoke with Sherwin and they fixed my issue quickly and kindly. Thank you! The chat help exceeded my expectations.
I use this app whenever Falcon PEV Shopify invoices cannot sync into QB and the Oneseas support staff are so heelpful and solve my problems. Superb Customer support by Sherwin and all the rest of the Online support staff. The best support I have ever received. Thank you, Heidi Falcon PEV Pte Ltd