QuickBooks Online Global

ROM has amazing patience he helped me in resolving my syncing issues! He explained everything well and was so nice !!!

Setup wasn't too difficult. I started getting one error and Rominick on the chat helped me get through it immediately. Everything seems to be working fine now and automates our accounting for Shopify orders and inventory.

The customer support David offered was excellent!

I use this app to link my Shopify store with QuickBooks Online (QBO). It works great. I do not have to enter in any information and it creates Sales Receipt or invoice in QBO. It really helps with making sure the customer information and products ordered are correct. There is no double entries as it creates a new customer if there is not one already with the same name. If I create a new product in Shopify it automatically creates a new product in QBO. I did have one issue with it syncing and the tech Sherwin was very helpful and took care of the issue right away. If I had any complaints, it would be that it has to sync with the Name of the customer and not the company or email address. You also can not change the name from FIRST LAST to LAST, FIRST. by doing so creates a new customer. You can not change the Display name in QBO. I do not say this is an issue with the app just an issue with the workflow from Shopify and QBO.

Customer service with this app is top notch. Especially Rafael who has helped me immensely in my initial setup of syncing data between QuickBooks and Shopify.

Great Customer service. still in the early days but looks good so far. Sherwin and Troy were super helpful to sort few things for me.

Fairly straight forward set up. I had a few small syncing errors and using the Live Chat feature I was connected with Ben in less than a minute and he solved all my issues immediately. Very happy with the app and customer service.

David was very helpful when I had syncing issues with my orders and solved the problem easily and right away

I found this app to be really useful and great for saving time. Their customer service is outstanding. Worked with Vince a couple times and found him to be very responsive, knowledgeable and patient.

Sherwin was great with the support side of things. Sorted an issue I was having with the reporting of sales data in 2 minutes and did the work for me.