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I asked a question via the chat, and Paul immediately got back to me with an informative and kind response. I appreciate the expediency of both this app and Paul's assistance.
Synchronization works and customer service is the best of any app in Shopify. Team was super quick to solve some issues, thanks Ronnie!
I'm in the beginning stages of setting up my connection between QB and Shopify. I found the customer support to be very helpful in answering my questions.
It works great!
Some things have yet to be fixed from the developer side, like enabling a trigger for full stock sync if you accidentally change your stock number in the Shopify store. Overall it works as it supposed to.
Hazel from customer service was incredibly helpful.
Ronnie was great at explaining + set up of my shopify store in quickbooks - thanks so much for all your help! Fast and efficient ! It was simpler than expected.
I installed this app yesterday and worked with support and they were great. Today I had a unique issue and timeline that I needed it resolved in and I connected with support again. This time Karol assisted me. Karol hands down is the best support rep I've ever encountered. My request was resolved promptly and accurately and not my QuickBooks work is complete. Karol is a lifesaver and the OneSaas product is amazing. Thank you Karol and Team!
Vincent was awesome. Took quite some time to get the integration to work properly, but now that it is set up, it is going to save me so much time.
Bit of a learning curve and some integration complexities. BUT the support team really helps. Thanks Vincent!
A little ocmplicated to understand the details of the set up, but guidance notes help. However, I had a sync issue and tried the online help. I was pleasantly surprised to be taken to a customer support agent immeidately, her name was Clarisse and within 10 minutes my propblem was solved and she waited to check that the sync worked, when I encountered another problem she fixed it straight away. Amazing service which I jsut wasn't expecting! Very happy!
Been waiting for this app for a while. Now it is here and works a treat. Does what it says and with the help of Troy was able to quickly refine the configuration to iron out a few synch issues (not the app just the way I set up management of inventory). Really looking forward to saving lots of time.