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I love this app! It was super simple to integrate and works exactly as intended. The chat support is responsive, friendly and knowledgable. I talked to Ben today and he helped me understand my error within minutes. Recommend this app if you want to save yourself a ton of time and streamline your workflow!
Sherwin provided amazing assistance with issues syncing shopify and quickbooks. So refreshing to have immediate help, and fast to solve all issues. Thank you Sherwin!
App imports data a little weird sometimes but not hard to clean up and the best thing available for this kind of link-up. Amazing customer service - THANKS ROM! Highly recommend. This is saving us days of time.
There's quite a lot to the app, but the support is first class. I've used their live chat today, and I've had quick replies and questions thoroughly answered by Lori who really understands the product. She helped me about a problem we were having with PayPal, she identified the issue and provided a solution, and set up a support ticket so I could share the solution with out book keeper. I can't see why you wouldn't use this app if you use QuickBooks, it makes life easier.
The live tech support service was fantastic and allowed me to continuing working into the evening as I started my chat at about 8pm in the evening. David, the tech support that answered the chat bubble, was incredibly patient and took the time to explain the changes needed along with screenshots. He was able to quickly help me resolve an issue with the configuration, clear the outstanding sync issues being experienced, and show me how to fix it myself in the future - all in less than 15 minutes. Kuddos to your customer service, David!
This app has been a lifesaver when dealing with syncing transactions from Shopify to Quickbooks Online. The support has also been great. When I ran into trouble, Ben was there to help me in less than a minute and resolved my issue right away!
Why isn’t it working for US companies
Rom was amazing at helping me sync my Shopify account with Quickbooks. I didn't think it would be possible on live chat but Rom was very good at problem solving and shared some screenshots whilst working on the back end. Now all my Shopify orders flow through nicely into Quickbooks!
Well done Rom!!
Thank alot David for helping me
Troy was very helpful he managed to add my country which was not on the list and helping me with creating my account awesome job Troy.