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BEN was amazing polite and efficient and went the extra mile to meet our needs
Very easy to connect Shopify and Ben from QBO was able to help me navigate any issues I had. He was patient and knowledgeable throughout the session, pointing out where I need to do additional checks and the best ways to show information in QBO.
The app is very user friendly. The only errors I've ever encountered are created when someone on our end skips a step (client name on order, etc.). Whenever I've had an error the customer service reps have bee very helpful and fast. Sherwin helped me out today and was quick and professional and had me fixed up in a couple of minutes!
This app saves me time in syncing all my orders and payments for easy access through my Quickbooks. The agent I dealt with, Sherwin, was amazing to work with. Sherwin was very knowledgeable and was able to quickly resolve my syncing problem in a timely manner. This saves me time and stress knowing that my issues can be solved quickly.
TROY and NICK were very helpful with walking me through the setup for our sync. No complaints!
Ben was a huge help! Very quick response and followed up to ensure we were successful.
David was a great help! Quick, friendly, and knowledgeable. He was able to walk me through the errors efficiently. Thank you!
The first day I started using QB I was thinking this will be complicated but after a few days I was using it with no problems, today I was going for the next step: the connection between My Shopify and QB and I was terrify because i couldn't find where to start and I started a Chat with support and Sherwin started to answer all my questions and giving me the right directions I was getting more confident with the process.
Thank you QB for your help but a special thanks to Sherwin for the way you help me and solve all my issues.
Great support from Clarisse, I wouldn't have managed to do what i needed without her help. Patient and detailed thank you!
Awesome help from David too latterly, superb patience for someone so incompetent!
Customer service is great... everyone is always very helpful and quickly responds to requests. Today David fixed a problem for me, and continuously updated me and followed up to make sure it was all correct.
Edit: I ran into another issue, and David took care of it again! :-) Great CS!