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Nick was super helpful and solved my issue quickly. This app is a god sent as it allows me to connect both my Shopify sites to my QB file that syncs the correct inventory levels.
Had great help with Nick! Awesome support. Thank you!
App supports lots of different configuration settings, from very basic, to more advanced accounting. The setup was straight-forward, however I did hit some upfront configuration/sync errors. QB Connector support proactively reached out to me to help resolve the issues and get the sync working. In only a matter of minutes, Sherwin was able to correct my errors and provide guidance around the connector's features as well as best practices. I strongly recommend hitting the little chat icon when setting up the connector for the first time if you are confused about any of the options.
Received excellent help today from SHERWIN. He was able to correct the issue I was having quickly and professionally. Went above and beyond to make sure all was synced properly. Excellent customer service !
Sherwin was very helpful sorting our sync issue. He sorted the issue in no time and all sales orders were in Quickbooks.
Great customer service from Sherwin! I had an error trying to sync my products and he noticed and directly chatted with me asking if I needed help. Solved my issue right away.
David provided fantastic help with my concerns! Connecting so many different apps on Shopify can sometimes be confusing and having that personalized customer service makes a world of difference in saving time and alleviates so much stress in trying to figure it all out alone. Superb - and thanks again David!
OMG, I just experienced the best, most professional, knowledgeable customer service from David! He was quick to understand my question and equally quick to respond with the information I needed. Couldn't ask for more!
Nick has been really helpful in helping with the integration between shopify and quickbooks. It hasnt been an easy integration, and i have been through 2 other customer champions, but Nick was the most helpful of the lot! He took the initiative to reach out and rectify the problem. It could have taken weeks, but Nick did it in one sitting! I am truly appreciative, as a small business owner, accounting may not come naturally to us and Nick made the concepts easy through his explanation!
Sherwin is cool and reached us when there were issues in our integration.
I never expected this kind of proactive support earlier and pleasantly surprised.
Sherwin is to the point and resolved the issue quickly and super knowledgeable.
I would recommend this app and Sherwin as Customer Support any time.