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Wonderful experience. Not only is the app very intelligent the customer service is even better. They're always there to help with fast and knowledgable service to resolve issues on the spot. I've reached out several times and always to friendly service. Most recently, Karol and Ronnie have been a fantastic help. Thank you!
I love these guys. They know what their doing and fix sync issues fast. Ben was on the ball. Great people, great app!
Sherwin QBO, helped sort out the issue, I have regularly with syncing my product code from shopify to QBO. He corrected the issue in seconds. Excellent service. November 2022
Paul helped resolve importing issue. Speedy response. July 2024
Sherwin provided amazing assistance with issues syncing shopify and quickbooks. So refreshing to have immediate help, and fast to solve all issues. Thank you Sherwin!
I am using Quickbooks Online with a POS Shopify and had trouble with syncing the two using the Application QuickBooks Connector which is QuickBooks Online Global on Shopify. I"'ve had some trouble with the syncing and tried the chat to figure it out. Sherwin was my helper and he was amazing. He fixed all my issues! I'm relieved to have the syncing issues gone.
Thanks for Rom sorting sync issue, love this App there are only two things that can improve:
1. Often Sales do not sync to Quickbooks from Shopify because "someone was editing in Quickbooks" as reason
2. Sometimes if there was a change in SKU code after linking, you can not sync but I just contact customer support and they resolve.
Will be good to have the option to re-link products myself this way I can do this on a monthly basis.
Sherwin did a great job helping me with my questions and options! Appreciate all the help and assistance!
This app seems to be working well, though it would be helpful if it could send updates to QBO more frequently than once per hour. Every 5 or 10 minutes would be nice as it would help keep information more timely.
Sherwin has been super helpful with any questions we've had, so having strong support like this does make any app much better to use. Keep up the good work Sherwin!
Sherwin is awesome....
He helped me a lot with a small syn issue.
I recommend this app 100%. I have been a QBO customer for the past 3 years!
I had an issue with the Shopify fees not coming over to QBO. I started a chat with Karol and she literally took care of it in less than two minutes!! All other developers need to take note of how support should work! I'll definitely continue to use this app and recommend it to my clients!!! Thanks again, Karol!!! :-)