Reviews (11)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
November 14, 2021

I have been using GrayFox account for email marketing & automated campaign creation. The UI is really simplified and easy to understand. They have incorporated AI capability which helps me to send hyper-personalized offers to my customers. The icing on the cake is their customer service. They are prompt and provides support going beyond their usual working hours to meet my needs. I have benefited a lot from this app. Totally a worthy one and a good compete for Klaviyo

Dianz Boutique
United States
Over 2 years using the app
December 7, 2021

I was looking for a nice app for email marketing but most apps are very expensive. I got this app which is equally nice and user friendly. The customer support is very eager to help. They have very good professional looking templates.

Shop@DVIJA
India
10 months using the app
April 8, 2022

We have been using this app for quite some time now. We had a very good experience with it. The dashboard is very interactive and easy to use. The customer service has been excellent. Shruti and Nikhil have been very supportive throughout! They keep updating their features and services. I look forward to new and awesome additional features!

NANGALIA RUCHIRA
India
10 months using the app
December 16, 2020

The best APP I ever saw on the Shopify store in terms of campaign automation cart abandoned, upsells, or anything you wanna custom. You can segment your clients as you wish/need and target them as the biggest chain companies are doing... a lot of possibilities to set up your strategies and email campaigns offer. This APP is 100% customizable..is just unlimited!
Behind all this ''crazy AI APP'' the greatest and the most helpful team I ever met in here!

Cosmetics Tenerife
Spain
8 months using the app
March 24, 2022

We have had a very smooth experience using this app. The dashboard is simple to use, and a special kudos to the team for being so responsive and cooperative. Highly recommended.

COSREI
India
4 months using the app
December 21, 2021

We have been using GrayFox for over a month now, and we are extremely happy with the app. The customer service is excellent, with the representatives going above and beyond to ensure the best for your store. Additionally, the campaign feature has brought an ease to our marketing campaigns. We look forward to many more features.

There You Gloww
India
2 months using the app
November 8, 2021

I used this app to do email marketing , Nice app , easy in use. I like this app. It is really helpful.

Charkha tales
India
About 2 months using the app
April 8, 2022

The team at qubriux is very responsive and supportive. The features that they offer are very relevant to e-commerce business and look promising to help you with your sales. Hoping for new features soon! Keep it up guys!

Gardengram
India
About 1 month using the app
Edited December 11, 2021

I have had this app for almost a month and just started to use it. Their customer service is really good and quick. The training session was clear. I think it is an app with a lot of potential. Update: I decided to delete the app because their messages were going to Junk and the options for surveys and automation were very limited. However, I still believe it has a lot of potential.

Delmora
United Kingdom
About 1 month using the app
Edited November 4, 2021

SCAM SCAM SCAM SCAM, THEY ARE GOING TO TRY TO STEAL YOUR MONEY STAY FAR AWAY FROM THIS APP!!! If I could give ZERO Stars I would. First of all the APP says FREE! I downloaded it, imported my customers and attempted to set up a workflow, the workflow never worked, I have many pictures to prove it; so nothing was ever sent to me or my customers. THIS APP DID NOTHING. I attempted to edit the workflow and still nothing. Two days later I am being charged $50 and $356 so $406 for nothing. I contacted the APP and Shopify to handle this, I also called my bank and my bank told me that they will not authorize this charge. BEWARE BEWARE BEWARE, THIS IS A SCAM. UPDATE: THIS COMPANY EMAILED ME APOLOGIZING FOR THE FALSE CHARGES AND LEFT ME VMS AND EMAILS. THEY ATTEMPTED TO CREDIT MY ACCOUNT $9.67, I DID NOT EVEN KNOW THEY WERE TRYING TO TAKE ANOTHER $9.67 ON TOP OF THE $406!!!! THEY ARE STILL ATTEMPTING TO CHARGE MY ACCOUNT THE $406 DOLLARS ARE YOU KIDDING ME!!! THIS IS 100% A SCAM COMPANY, THEY ARE ALSO TRYING TO CONVINCE ME TO REMOVE MY COMMENT. MY BANK WILL NOT APPROVE ANY CHARGES FROM SHOPIFY UNTIL THEY STOP TRYING TO STEAL FROM ME.

Boss Lux Fashion
United States
4 days using the app
Qubriux, Inc. replied November 4, 2021

Hi Boss Lux Fashion,
We deeply regret the inconvenience caused to you, due to the false billing. Our sincere apologies. We empathise with you and understand your situation. It was a one-off incident caused by a technical glitch. We have talked to Shopify to revert your charges. This issue has been escalated to our top management all the way to the CEO, and we are following up diligently to ensure that your charges are reverted. Further, we will issue additional credits for you to continue to use the pro version of our app for free if you decide to continue to use our app. Our technical team is investigating your workflows to understand what may have prevented it from executing. Please note that emails will be sent to a consumer only if he or she had expressed consent to receive promotional/marketing emails.
Again, we are very sorry for the inconvenience caused. Our customer success team will continue to reach out to you and ensure that this issue is resolved to your satisfaction.
regards,
GrayFox team.