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They have been very helpful through email in setting up the app to work the way we needed, and also helpful when switching to new computer. Highly recommend.
Customer support is amazing if we have issues. The app works great between shopify and QB!
The customer service is top notch, as the Parex team has solved all the issues/problems that have come up. The App does what we need it to, every now and then there are issues, which seem to stem from the QuickBooks side. Thankfully, the support is great.
This app has been an incredible time saver. Reconciling orders at month end/year end is seamless. Their customer service is remarkable. They provide detailed explanations and help to problem solve any issue that may arise. I ran into some challenges when I updated my QuickBooks program, and Mahek and his team were a tremendous help. I would recommend this app( more importantly the customer service/personel running it) to anyone.
Easily moves transactions and purchase orders in QBD from Shopify. App staff is great with helping setup. Made the transition to Shopify POS great.
The developers of this app are very easy to work with when you have questions or concerns with connecting Shopify to QB Enterprise. They made sure everything worked correctly and to my satisfaction. I highly recommend this app and this group of developers! This app has been the highlight of using Shopify!
Update 6/26/2024 - I had issues when I moved QB Desktop to a new device. Working with this group was easy. We connected, and they had it fixed in less than 10 minutes. This is an awesome group to work with whether its for setup or troubleshooting issues. They are awesome!!!!!
This application is functioning well. We have a complex amount of data to move regularly across these platforms. The service and response times have been on point and bring resolve. Good product. Open minded approach to adjust as needed by the individual business model.
We are very pleased with this app. It works as described in sync’g Shopify orders into QuickBooks Enterprise Desktop. The support folks are great, very responsive and easy to work with! Will recommend to others.
4 thumbs up!
Great customer service! I had a lot of questions and needed a few more features than what I saw available. Mahek has been very helpful in making adjustments to the app so it works for our company. Everything is flowing like it should.
User-friendly, straightforward app that gets the job done. I've connected with support on two separate matters. In both cases, the team responded within one business day or less and delivered a solution that worked the first time around. No trial and error.