Reviews (120)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its efficient synchronization of inventory counts between eBay and Shopify, ideal for high-volume sellers. It offers real-time updates, easy setup, and features like selective syncing, support for multiple currencies, and custom templates. The customer service is particularly praised for its responsiveness, with staff members Omar, Joseph, and Arianne receiving commendations. The availability of live chat and real human assistance is also a significant benefit.
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THEY ARE NOT CHARGING ENOUGH FOR THIS SERVICE!
I am thrilled with this add-on. I have been trying to synchronize our inventory counts between eBay, where we conduct most of our business, and our new Shopify store for weeks. I have tried three major competitors, but none have worked as well as this solution. While other options took hours for each import, this one was able to import and sync both sets of products in under an hour.
Additionally, this solution allows you to choose which marketplace to sync your initial inventory levels from. Other options would always default to using Shopify inventory levels as the primary source, pushing them to eBay. Since we are a high-volume seller on eBay moving to Shopify, this meant I had to wait until the middle of the night when our sales volume was low to export our eBay inventory levels, import them into Shopify (which took an hour), and then resync them with the platforms we were trying to use (which took another hour). Despite all this effort, things still wouldn't work properly.
This add-on has made the entire process much more efficient and effective. Omar was super helpful as well!
Would recommend and support is just brilliant making life so easy.
Omar was was very helpful and friendly. he was able to give me clear answer and solutions to my problems. 5 stars
Excellent support both times I've had a question an actual person on the chat able to resolve for me instantly.
The live OnDemand customer service method is a game changer!
Gasser was very very helpful and knowledgeable.
This application is worth checking out and if you have any issues, Gasser will be there to save the day! Thank you so much Gasser!
I was helped immediately by Joseph. He was very friendly and very helpful. I cant wait to use more of the app. Thank you Joseph!
Joseph has been a great asset to help me link my eBay and Shopify store. I have over 200 listings on Ebay that I need to sync to Shopify and Joseph has been working with me to resolve all the issues between the two apps. Is good to have someone who knows what to do and is able to help with patients. Thanks again for all your help.
I felt really comfortable talking to Omar who is patient and listens to my needs. I am still at the trial stage and will be going for the paid version if it can fulfill my needs. I hope the app runs as well as their customer service!
5 stars to Joseph. He is very kind and fast. He's helping me to resolve a connection problem that I have with my stores that I'm pretty sure is gonna be resolved.
I had an outstanding experience with Arianne from customer support while linking my Shopify account to my eBay sellers account. She was incredibly knowledgeable and patient, guiding me through every step with clear and concise instructions. Arianne's professionalism and friendly demeanor made the entire process smooth and stress-free. She swiftly addressed all my concerns and resolved the issues efficiently. Her dedication to ensuring my accounts were properly linked was impressive, and I couldn't be more satisfied with the service I received. Five stars for Arianne's exceptional support!