Reviews (139)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient syncing of Shopify products to eBay, ensuring real-time inventory and price updates. It supports multiple currencies and custom templates, ideal for diverse markets. The real-time synchronization feature is particularly appreciated for maintaining accurate listings, and the app handles large volumes of products effectively. Customer support is frequently praised for its helpfulness and proactive approach.

July 30, 2024

I spoke with Jason. He actually waited until my issue was fixed. Normally, customer service wants to quickly end the chat these days, but I had a really good experience with him. He was patient and stayed until the issue was resolved. I am really satisfied

DivineStyles
United Kingdom
1 day using the app
July 15, 2024

Joseph from customer service is simply amazing. He walked me through the entire process and helped me tremendously. The best customer service ever & I am so happy I found this app!

Laadalia Beauty
United Kingdom
9 days using the app
August 7, 2024

Great service from Omar. Very helpful and patient. Sorted out exactly what I needed very quickly and stayed with me until I was all set up. (Something which would have taken me ages to do myself). I would definitely recommend this app, all around great service. Very refreshing to have hands on customer service and not AI generated answers. Thank you Omar

Flooring UK
United Kingdom
About 1 hour using the app
July 26, 2024

THEY ARE NOT CHARGING ENOUGH FOR THIS SERVICE!

I am thrilled with this add-on. I have been trying to synchronize our inventory counts between eBay, where we conduct most of our business, and our new Shopify store for weeks. I have tried three major competitors, but none have worked as well as this solution. While other options took hours for each import, this one was able to import and sync both sets of products in under an hour.

Additionally, this solution allows you to choose which marketplace to sync your initial inventory levels from. Other options would always default to using Shopify inventory levels as the primary source, pushing them to eBay. Since we are a high-volume seller on eBay moving to Shopify, this meant I had to wait until the middle of the night when our sales volume was low to export our eBay inventory levels, import them into Shopify (which took an hour), and then resync them with the platforms we were trying to use (which took another hour). Despite all this effort, things still wouldn't work properly.

This add-on has made the entire process much more efficient and effective. Omar was super helpful as well!

Indiana Home Outlet
United States
About 2 hours using the app
July 17, 2024

Excellent setup support from Elhassan, app looks easy to use and uncomplicated. I only want to sync inventory and it was surprisingly hard to find an app that only did that and not orders/prices etc!

Midnight Rose Emporium
United Kingdom
4 days using the app
July 26, 2024

Omar was was very helpful and friendly. he was able to give me clear answer and solutions to my problems. 5 stars

Angels Love
Australia
4 days using the app
July 27, 2024

The live OnDemand customer service method is a game changer!
Gasser was very very helpful and knowledgeable.
This application is worth checking out and if you have any issues, Gasser will be there to save the day! Thank you so much Gasser!

Gifts R Us
United States
2 days using the app
July 30, 2024

I had an outstanding experience with Arianne from customer support while linking my Shopify account to my eBay sellers account. She was incredibly knowledgeable and patient, guiding me through every step with clear and concise instructions. Arianne's professionalism and friendly demeanor made the entire process smooth and stress-free. She swiftly addressed all my concerns and resolved the issues efficiently. Her dedication to ensuring my accounts were properly linked was impressive, and I couldn't be more satisfied with the service I received. Five stars for Arianne's exceptional support!

Vogue Vista UK
United Kingdom
About 10 hours using the app
July 30, 2024

Arianne was the best operator ever, she is berry helpful and professional.

My Store
United States
About 2 months using the app
July 20, 2024

I was helped immediately by Joseph. He was very friendly and very helpful. I cant wait to use more of the app. Thank you Joseph!

Howl and Hold
United States
2 days using the app