Rakuten Ichiba (JP)
- Pricing
-
Free to install. Additional charges may apply.
- Highlights
- Use directly in Shopify admin
- Rating
- 1.6 (12)
- Developer
- Byward Labs
Featured images gallery
Sell on Rakuten Ichiba and seamlessly access one of the largest e-commerce marketplaces in Japan.
Unleash new growth with our Shopify Sales Channel that seamlessly integrates with Rakuten Ichiba and opens up access to Japan's largest eCommerce platform. Overcome barriers of language and logistics effortlessly. Tailor your product outreach, manage inventories, and process orders, all from your Shopify dashboard. Now, scaling your business to the heart of Japan is just a few clicks away!
- Automatically manage Rakuten Ichiba orders directly from Shopify
- Sell from one inventory that automatically syncs across all marketplaces
- Easily manage your Japanese product information down to pricing and descriptions
- Conveniently manage your Japanese sales in your own currency
- Highlights
- Use directly in Shopify admin
Languages
English, Japanese, Korean, and Chinese (Simplified)
Works with
- Rakuten Ichiba
Categories
Listing management
Order management
Pricing
Free
Free to install
No additional charges, usage fees or commissions
All charges are billed in USD.
Reviews (12)
We had so many issues and re-piblishing all items for many times. Everytime republishing them, the photo images are gone and need to fixx them. Finally Byward Support fixed issue and I would liketo give 5 stars for it. Unfortunately for the system I cannot give 5 stars.
必須属性関連がとにかくバグだらけ。
楽天のSKU必須属性を入力しても翌日には消えていることもあり、そもそも楽天に転送する段階で入力していた金額などの情報も全てごっそり抜け落ちるようなバグもあります。
必須属性に対応したかと思えば入力項目ごと消えたりもするので、
ロールバック勝手にしてるのか疑うレベルですが告知もなにもないのでバグに振り回される始末
対策として必須属性を楽天市場で入力したとしても、Shopify側から楽天商品を値段変更すると楽天市場で入力した必須属性は全て消えます。致命的ですね。
追記
バルクエディターの一括編集の挙動が絶望的。もはや壊れている
入力中にリストが表示されなくなり、すべての入力データが飛ぶ症状が多発。
また、商品属性の入力値をうまく参照できないのか、一発で読み込まない。(一度商品番号で商品を読み込んでから、再度同じ商品番号で読み込むと商品属性の内容も表示される)
デバイスを変えても変わらないためアプリ上のエラーかと思われる。
リリース前にテストやデバッグはしていないのでしょうか？
Thank you for taking the time to provide feedback on our Shopify app. We understand your concerns regarding the issues you've experienced with the mandatory attributes related to Rakuten's SKU and the subsequent data loss. Your input is invaluable in helping us enhance our service.
We would like to clarify a recent update that might address some of the issues you've encountered. We have introduced a feature in our Shopify app specifically designed for managing Rakuten's mandatory attributes. With this update, it is now required to manage all related attributes directly within Shopify. This change aims to streamline the process and ensure a more reliable and consistent data transfer between Shopify and Rakuten.
We understand that this shift to managing everything on Shopify might require some adjustments in your workflow. We are committed to assisting you through this transition and ensuring that your experience with our app is as smooth and efficient as possible.
Regarding the bug you mentioned, where attributes disappeared, we want you to know that we take such issues very seriously. Our team worked diligently to resolve this as quickly as possible, considering the time zone differences between Japan and our development team in Toronto. We believe this issue has been addressed, but we encourage you to reach out to us if you are still encountering any problems or if you notice any data loss. Our support team is available at https://bywardlabs.freshdesk.com/ and is ready to assist with any specific issues or concerns you may have.
We apologize for any inconvenience caused and appreciate your patience as we continuously work to improve our app. Your satisfaction is our top priority, and we are here to support you in making the most out of our Shopify-Rakuten integration.
Thank you for your understanding and continued support.
This person, Monica Rondera from Rakuten Ichiba contacted me to offer Rakuten services and I wrote a reply back but they never bothered to get back to me. So I felt it is already a bad service. I was going to join Rakuten IChiba but it seems their service staff is rude or lazy with no replies so I give up.
Very undeveloped app with huge number of bugs. Help desk is not responsive (I think it does not even exist). Almost useless...
楽天市場とショピファイの在庫連動の為に導入しております。
先日同期された注文が自動的に店舗都合でキャンセル処理されてしまい、商品はお届けしたのにご請求ができていない状況が発生しました。
楽天市場では対応できないと回答をいただき、ショピファイサポート経由でアプリ開発の方に問い合わせ対応をしていただきましたが、途中で応答がなくなり、結果として原因はわからず終いでした。
楽天市場ではキャンセルされた注文の請求処理を戻すことはできない為、お客様にご説明した上で新たにご請求金額と同等のご注文を通すようにとの回答でした。（問題発生からここまで大体20日かかりました）
原因は不明ですが、同じ現象でお困りの方がいらっしゃれば問い合わせの流れなど参考にしていただければ幸いです。
引き続き原因の調査と改善を宜しくお願い致します。
Support
App support provided by Byward Labs.
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