No Juggling & Manual Work
Make your Shopify store the nodal point and hassle-free manage inventory, order & shipment as it automates all the sales operations.
Multilateral 24*7 support
Dedicated account manager assists in on-boarding and offers unlimited expert training from your preferred support medium all-day everyday.
Save Time & Money
By ensuring the effective handling of listings and updates in real time the app saves not only manual efforts but time and money as well.
About Rakuten Integration
About Rakuten Integration( For USA sellers only):
Manage the pricing of your products on Rakuten No hidden charges - Pay for what you use. Instant notification for all the updates of app and marketplace
Reasons to choose Rakuten Marketplace:
Wider opportunity: The Rakuten has a diverse network which includes e-commerce companies, logistics, and marketing firms and loyalty bonus programs such as Rakuten Viki, Rakuten Marketing, Rakuten Viber, and Rakuten Super Logistics. Personalized storefront: Rakuten empowers 3P sellers to personalize their brand identity with customized storefronts and also own their policies.
Great Services and Support: Rakuten provides sellers with tools to boost their brand visibility, expert training and guidance, and actionable data to take action. It aligns every marketplace seller a dedicated E-commerce consultant (ECC)
Utilities of Rakuten Integration app ( Prominent Features):
Seamless Product Listing
Upload your products in a bulk through CSV on Rakuten Marketplace and carry out changes in the product listings - title, description, quantity etc.
Efficient Order Acknowledgement
As soon as you receive orders on Rakuten, the orders are synced with the app and then they are created on Shopify store so that you can easily manage your orders by confirming it on your store.
Easy Price Customization
The app makes the task of setting prices for your products easy. You can set the desired prices and adjust them periodically as per requirements.
Regular Rakuten Feeds
Get regular notifications from your Marketplace (Rakuten) about the status of your products. This helps you to keep track of successful orders, failed orders, etc.
Threshold Inventory Setup
You can set a minimum quantity for your products so that you get updated as soon as your products are on the verge of going out of stock. This will help you from overselling.
Auto Cancellation Of Orders
The app automatically cancels the orders as soon as the product has gone out of stock so that you do not receive a warning of “late delivery” for any of your orders.
Dedicated Account Manager
Trains you to understand the Rakuten Marketplace Integration app better and maximize its utility and assists you to upload and list products on Rakuten.com.
Unlimited training sessions until you get proficient in the handling of Rakuten Integration App panel.
Pricing 7-day free trial
billed at $240 for 6 months
Near Real-Time Inventory Management
24*7 Support available
billed at $360 once per year
Dedicated Account Manager-24*7 Support
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 2 reviews
Most recent reviews
OTC Shoppe Express
This app had many bugs but I have contacted support and found support.
1st Bug: When orders are imported, the values are wrong. I found that if an item is being sold for $10 and the customer purchase 3 of it, the app will import the order as $10 divided by 3 which will show up as $3.33 each for each item. The total cost of the three items will only be $9.99 total, whereas it should have been $30 total. This does screw up the statistic on Shopify.
(UPDATE: Orders are importing correctly. Values are correct now.)
2nd Bug: When orders are shipped, it does not update on Rakuten. It has been over a day and it has yet updated to Rakuten. Good thing it is a weekend and we have until Monday to ship it before getting dinged.
(UPDATE: The team has confirmed that it is fixed and that orders are syncing so that each time an order is marked as shipped, it will sync up to Rakuten. The team also went above and beyond and added another feature to the orders page. They added the Sync All Shipped Orders button so that it will help push the orders if it does not automatically do so. Once more orders come in and I am able to test those, I will update more)
3rd Bug: When setting up profiles, the "Everything Else" does not work. After going through all the steps, you go to click "Save", and then it takes you to a page that says "Something Went Wrong".
(UPDATE: Works now. It doesn't take you to the error page and it actually saves now)
Now let's talk about the features it could have.
1st Feature Suggestion: Allow sellers to be able to toggle on/off for Free Shipping. When you upload your products the first time, it will automatically set your products as FREE SHIPPING, even if you have shipping setup. This really screws up everything, especially since I was not aware that everything would be automatically set as FREE SHIPPING. When the first sale came in, that is when I found out. So, until, CedCommerce allow us to make this change on our own or notify us, BEWARE of this issue before you upload your products.
2nd Feature Suggestion: Put information icons around the backend for harder to understand features. For example, the Order Management setting. All you see is the heading "Order Management" and then a checkbox with "Manage order from app". There is no information on what this feature does. So naturally, I checked the box. But still do not know what it does. If it is so that I can manage my orders via the app, well, for those who are wondering, I am not able to do anything. I can't click the order number and see what the order information (customer name, amount purchased for, etc).
UPDATE: The FAQs are much better now with step-by-step PDFs. Follow those and you will be able to navigate around.
Overall, the backend dashboard that comes with this app works. It is setup in a way that is easy to understand. It just lacks information and directions. Every time you need something done, you have to either ask via chat or figure it out. The team is dedicated to getting this app right and that is appreciated.
Once I find more bugs, I will definitely update. Once those bugs are fixed, ratings will change and I will also update.
I am happy to have a cost effective app which reduces work integrating with Rakuten. Saves so much time. Great customer service, Neha was very responsive and easily arranged for me to work with their team to get integration done quickly, so I can sell easily.