Reamaze Live Chat Helpdesk CRM , Počet recenzí: 250

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 91 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
31. srpen 2021

Reamaze has made our lives much, much easier. No joke. Having all of our customer relations in one platform is a life saver. Their own customer service is always responsive, and has been incredible helpful to make our integration seamless.

Northbands
Spojené státy
Doba používání aplikace: Více než rokem
1. únor 2018

Great app, saves me alot of time.

Divnitycollections
Austrálie
Doba používání aplikace: Více než rokem
30. listopad 2020

Wow! Tightest integration with Shopify I've seen yet. Over the years we went from FreshDesk to Zendesk to HelpScout and now this app. Every function and detail is so thoroughly thought through and support is responsive. We're done looking for the perfect help desk software for our small business, found it. Thanks!

Sound Sandbox
Spojené státy
Doba používání aplikace: Více než rokem
Datum úprav: 25. říjen 2021

it's an amazing support system, it takes quite a lot of time to set up but once you do it's worth every penny and it is build for an online shop so you can send product links from the system easily as well as creating customers and create orders without leaving the platform.

everycake.co.uk
Spojené království
Doba používání aplikace: Více než rokem
13. červenec 2021

We have been using this app for a while now and it's been amazing. Being able to easily integrate multiple channels so we can view all messages and questions has been life changing. Top notch support and great feature set makes this support software well worth it.

Prevail Key Co.
Spojené státy
Doba používání aplikace: Asi rokem
9. září 2020

I switched over from Chatra and Tidio. I merged two of my companies with one user for only $40 a month! I completely customized the font and colors of both widgets and help centers (help sites). I absolutely love that I can send shopify products right from the chat. It's easy integration is super helpful!!
You will NOT regret getting the paid plan here.

Leyla Luxe Collection
Spojené státy
Doba používání aplikace: Asi rokem
27. srpen 2019

So an APP is as good as its features right? Well this one not only has great features but it also has a RESPONSIVE team that is eager to help. They welcome feedback and when it makes sense they work to deploy those features. For a company that needs a cost effective and feature rich integration to SHOPIFY this one def is one to look at! Enjoy!

Agron LLC
Spojené státy
Doba používání aplikace: Asi rokem
8. prosinec 2020

We have been with re-amaze for around 3 weeks now, and I would say that their customer service is great! Every time I have a question or doubt they respond in a very kind and quick way.
Also, the way to set it up is very friendly and easy. There a lot of content and information to learn how to work with it.

BIGTENT
Kanada
Doba používání aplikace: Asi rokem
29. září 2016

Love using the App so far -- have received feedback from customers who really like the look and having our Customer Rep photos appearing at the top of the conversation. The support is really responsive and have addressed all of my questions/concerns.

The best part for us by far (which no other help desk was able to offer) was the ability to have 4 different Shopify stores support consolidated to one Reamaze account. All Facebook, Twitter, and Support messages for each 4 domains come into one place. It's awesome.

Bedface Ca
Kanada
Doba používání aplikace: Asi rokem
30. červen 2022

I love using the templates options to save some answers for commonly asked questions. It's a great tool to keep everything organized!

PipelinersCloud
Spojené státy
Doba používání aplikace: Asi rokem