Reclaim — Returns & Exchanges

Pricing: Free plan available. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: PhongQuang

Install

Self-serve returns and exchanges, with the portal's start form.

Self-serve returns and exchanges where shoppers swap sizes, take store credit or get a refund.

Shoppers start a return from their order page, a portal on your storefront, or a button you add to your Shopify emails. When they pick a replacement, the exchange is preselected. The returned item is valued at what the shopper paid: after discounts, with tax unless you turn it off. Swaps to another size, color or product show the difference first. Every request lands in one queue with its amounts. Rules can approve for you, yet no money moves until you mark the goods received.

Swap for another size, color or product, with the difference shown up front
Auto-approve the requests that match your rules and review only the rest
Refunds and store credit checked against what Shopify can refund, then logged

Languages

English, Vietnamese, Danish, German, Spanish, French, Dutch, Portuguese (Brazil), Swedish, and Chinese (Simplified)

Works with

Customer accounts
Shopify Flow

Pricing

Choose the plan that best fits your business.

Free

Features

15 returns/month
Core returns
Basic exchange (variant)
Refunds
Multi-language portal
Never auto-charged for overage

Starter

$19 / month

or $190/year and save 17%

Features

75 returns/month
Everything in Free
Custom branding on the portal
Internal notes on requests
Exchange to a different product
Store credit + bonus
Instant exchanges for trusted customers
Refunds where customer keeps the item

14-day free trial

Growth

$39 / month

or $390/year and save 17%

Features

200 returns/month
Everything in Starter
Auto-approve rules
Analytics
Restocking fees
Return shipping fees
Never auto-charged for overage

14-day free trial

Scale

$99 / month

or $990/year and save 17%

Features

600 returns/month
Everything in Growth
Serial-returner guardrails
Priority support
Never auto-charged for overage

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating

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All reviews

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Support

App support provided by PhongQuang.

Resources

Developer

PhongQuang

40 Phan Bội Châu, Hoàn Kiếm, Hà Nội, Hà Nội, 100000, VN

Launched

October 8, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Email address, physical address
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, store credit, Online Store, Shopify admin

View customers

Customer data
View products

Products, collections
Edit orders

All order history, merchant managed fulfillment, returns, order edits
Edit store credit

Store credit account transactions
View Online Store

Theme
Edit Shopify admin

Files
View other data

Locations