Reviews (251)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for transforming Shopify stores with shoppable videos and reels, enhancing customer engagement and boosting sales. It features autoplay video carousels and Instagram-style stories, with customizable widgets and fast loading speeds. The video quality and user-friendly tools are highly praised. Exceptional customer support is noted for its responsiveness and personalized assistance, improving the user experience and resolving issues efficiently.

October 30, 2025

Great and fast customer support, intuitive UI for the app, which makes the content management very efficient. Also, very good analytics. Recommend!

RainSisters
Latvia
Over 1 year using the app
November 7, 2025

Amazing platform. Easy to use and works perfectly with my website. Reached out to customer support to help me with something and they got me what I was asking for right away.

ethetic
Canada
About 1 year using the app
Edited October 13, 2025

Your app is not working, unable to access the app from shopify. Logo just keeps animating, unable to add, delete, update videos. If developers are seeing this resolve this fast.

Update- Team fixed the issue same day. Thank you for quick support.

Hocheparis
India
8 months using the app
December 31, 2025

Great app — highly recommend it to anyone who wants to make their page more dynamic and add videos of their products. Special thanks to the support team — they respond quickly and help resolve any issues.

ergonspace
France
Over 1 year using the app
December 15, 2025

¡Excelente servicio por parte del equipo de ReelUp! Solicité una modificación específica y la realizaron a pedido rápidamente. Además, ya hemos utilizado la aplicación anteriormente y funciona a la perfección. Es una solución muy sólida y el soporte es de 10. ¡Muy recomendada!

Deliver
Argentina
9 months using the app
November 22, 2025

Kirat helped me customise my product page. Also the app works smoothly. Very good support, this is what matters.

Yellow Yolk
Greece
4 months using the app
November 13, 2025

The ReelUp support team were always quick to respond, very helpful, and genuinely cared about improving the customer experience on my store. Their support felt personal and professional, and I truly appreciate the effort they put into helping me. Thank you so much!

MySeiki
United States
2 months using the app
November 17, 2025

Great app! Support is super helpful and fast. Very UX friendly app

Le Noof
Latvia
18 days using the app
November 27, 2025

Muy buena app, le da dinamismo a la pagina y permite cargar varios videos que ayudan a mostrar prueba social y finalmente una mejor conversion de la pagina, además muy buen soporte, han atendido mis consultas y han resuelto mis dudas.

BAGNETIC
Chile
About 1 month using the app
September 19, 2025

fantastic support, very good app, easy to follow instructions, Gurkirat very helpful

OzWashroom
Australia
12 months using the app