Reviews (278)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for boosting sales and conversions with shoppable videos. It's praised for ease of use, seamless Shopify integration, and turning Instagram reels into clickable shopping experiences. The app offers customization, works well with Shopify themes, and ensures fast video loading without affecting site performance. Customer support is frequently commended for being quick, helpful, and professional, providing personalized assistance.

February 25, 2026

We’ve been using this app for a while and have been really happy with it. It’s a simple way to add more personality to our page, and we’ve also seen a positive impact on sales. Customer support has been quick and helpful whenever needed.

Lola&Lykke
Finland
8 months using the app
February 18, 2026

We have been working with ReelUp since moving to Shopify and it has been a brilliant tool for us

Recently we got in touch with support to help on a couple of bits and they have gone above and beyond

Really happy with this tool

BargainMax
United Kingdom
7 months using the app
March 31, 2026

Awesome app, very good for conversions. Kirat is very helpful and guided me through everything

Rebel Aromas
United Kingdom
About 1 year using the app
March 7, 2026

amazing team, madhu was very helpful and professional!!

BeforeLily
United Arab Emirates
5 months using the app
February 9, 2026

Great app- if you have a lot of videos this helps add more information for your products. Great support too.

Yay's Snacks
United States
5 months using the app
January 19, 2026

App is great and the customer service is excellent. Madhu took a lot of effort into resolving my issue and was very prompt with her work, she helped me understand how to display videos on my homepage and immediately resolved my queries and issues. Great App, well done!

House of Ricky Tasha
India
2 days using the app
January 7, 2026

Absolutely love the features this application has to offer! However, something that stood out to us the most is their customer service! We scheduled a zoom meeting with their tech (Gurkirat Singh) who was able to help within minutes! We in the family run 3 businesses and all use this application, Gurkirat was able to answer the questions of all 3 businesses in my family! After the zoom meeting was done, we had additional questions and Gurkirat answered them on the live chat feature! Absolutely love supporting a company that delivers real customer service to their customers rather than ai or automated help lines!
Highly Recommend!

CALICREAMING
United States
3 days using the app
February 11, 2026

Highly impressed with the support. Gurkirat was extremely professional and helpful. Thank you Team Reelup, for the great experience.

Rivans Sports wear
India
2 months using the app
December 31, 2025

Great app — highly recommend it to anyone who wants to make their page more dynamic and add videos of their products. Special thanks to the support team — they respond quickly and help resolve any issues.

ergonspace
France
Over 1 year using the app
January 7, 2026

Had a smooth experience with the app’s support. Gurkirat understood my problem clearly and helped me solve it efficiently. Very satisfied.

I Jewels
India
9 months using the app