Reviews (271)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this app for turning Instagram reels into shoppable experiences on Shopify stores, boosting engagement and conversions. Features like autoplay video carousels and customizable widgets enhance product pages and browsing time. The app is noted for its user-friendly, mobile-optimized interface and exceptional customer support, including one-on-one calls and live chat, which are crucial for technical assistance and maximizing app usage.
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We have been working with ReelUp since moving to Shopify and it has been a brilliant tool for us
Recently we got in touch with support to help on a couple of bits and they have gone above and beyond
Really happy with this tool
Amazing platform. Easy to use and works perfectly with my website. Reached out to customer support to help me with something and they got me what I was asking for right away.
Great and fast customer support, intuitive UI for the app, which makes the content management very efficient. Also, very good analytics. Recommend!
Absolutely love the features this application has to offer! However, something that stood out to us the most is their customer service! We scheduled a zoom meeting with their tech (Gurkirat Singh) who was able to help within minutes! We in the family run 3 businesses and all use this application, Gurkirat was able to answer the questions of all 3 businesses in my family! After the zoom meeting was done, we had additional questions and Gurkirat answered them on the live chat feature! Absolutely love supporting a company that delivers real customer service to their customers rather than ai or automated help lines!
Highly Recommend!
App is great and the customer service is excellent. Madhu took a lot of effort into resolving my issue and was very prompt with her work, she helped me understand how to display videos on my homepage and immediately resolved my queries and issues. Great App, well done!
Great app — highly recommend it to anyone who wants to make their page more dynamic and add videos of their products. Special thanks to the support team — they respond quickly and help resolve any issues.
Had a smooth experience with the app’s support. Gurkirat understood my problem clearly and helped me solve it efficiently. Very satisfied.
Great app- if you have a lot of videos this helps add more information for your products. Great support too.
¡Excelente servicio por parte del equipo de ReelUp! Solicité una modificación específica y la realizaron a pedido rápidamente. Además, ya hemos utilizado la aplicación anteriormente y funciona a la perfección. Es una solución muy sólida y el soporte es de 10. ¡Muy recomendada!
Your app is not working, unable to access the app from shopify. Logo just keeps animating, unable to add, delete, update videos. If developers are seeing this resolve this fast.
Update- Team fixed the issue same day. Thank you for quick support.