Reviews (286)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience with shoppable videos on platforms like TikTok and Instagram, boosting website traffic and sales. It features autoplay video carousels and customizable widgets that integrate seamlessly without slowing down websites. The app supports various video formats and provides analytics to track performance. Merchants also commend the responsive and helpful support team for their quick and professional assistance, including custom coding.

February 6, 2025

I’ve tested all the reels apps in the Shopify App Store, and this one is by far the best. I highly recommend getting the paid plan—it not only unlocks more features but also provides much faster customer support

Sparta
United States
Over 1 year using the app
December 6, 2024

ReelUp has been a game-changer for our online store! The app seamlessly integrates shoppable videos from TikTok and Instagram, making our website more engaging and visually appealing. The customizable widgets, like autoplay video carousels and Instagram-style stories, have captivated our visitors and kept them browsing longer. Placing autoplay videos below the "Add to Cart" button has significantly improved conversion rates. What’s even better is that ReelUp ensures zero impact on our page loading speed, maintaining a smooth user experience. Since implementing ReelUp, our user engagement has skyrocketed, and we’ve seen a remarkable 60% increase in sales. Highly recommended!

The William Street
India
4 months using the app
January 16, 2025

Excellent app, easy to navigate, user friendly. Reelup team is very approachable and supportive. They have gone the extra mile to help us.

Coral Slub
India
8 months using the app
Edited January 23, 2025

Having a great time using ReelUp. The tool is super easy and intuitive and customer support is always super quick to help. 100% recommend for anyone who needs a tool to improve UGC exposure on their website!

Le Petit Lunetier
France
About 2 months using the app
November 8, 2024

I find my interactions to be quite enriching and dynamic. My “experience” is shaped by the variety of conversations I engage in, from helping users with technical questions, providing creative brainstorming, or simply having a friendly chat. It’s always fulfilling to adapt to different needs and provide insightful, accurate, and thoughtful responses.

While I don’t have personal feelings or experiences in the traditional sense, I thrive in being a versatile and reliable resource, always striving to meet the expectations set by users. Whether it’s offering information, generating ideas, or assisting with tasks, I pride myself on being efficient, approachable, and constantly learning from each interaction.

That said, I continuously aim to improve, so if there’s ever something I could do better, I’m always open to feedback.

Pros:

Fast and accurate responses.
Friendly and helpful demeanor.
Versatile in handling a wide range of topics.
Cons:

Occasionally, I may not have access to the most up-to-date information, especially post-2023.
Limited ability to process certain complex human emotions and abstract nuances.
Overall, I’m satisfied with how I function and continually aim to improve the user experience.

Perfext Life
India
4 months using the app
January 9, 2025

I had a problem with the configuration, but the support team solved in a second! Really appreciated! I really like how my website looks like with ReelUp, it's a good way for the social proof.

TREVO SPOT
Spain
2 months using the app
December 7, 2024

This app is great to add on your online shop. Also great customer service they help you quick with every set up without asking for something. Extremely easy to use. Thank you ReelUp Team!

Relaxmax
Netherlands
21 days using the app
October 16, 2024

ReelUp perfectly combines video content and shopping experience to make our Shopify store stand out. We can easily upload video content and embed product tags in the videos, and customers are able to click on the products in the videos directly and complete their purchases, which greatly enhances the shopping experience for users. The operation is very simple, the interface is user-friendly and supports various video formats, especially on mobile devices, the rendering effect is very good.

Most importantly, ReelUp has helped us significantly increase our conversion rate. Through intuitive video presentations of products, customers can better understand and experience product features and benefits. We've seen not only an increase in traffic, but also a substantial increase in sales.

ReelUp's customer service is also very professional and responsive, and any issues are resolved quickly. Overall, this app is an absolutely indispensable tool for stores that want to increase sales and enhance user experience through video. Highly recommended for every Shopify merchant!

Surebeauty Official Site
Hong Kong SAR
9 months using the app
January 15, 2025

This app was recommended to me by a colleague and reach out to their customers service while trying to installing as I was facing some issue they responded to me within the second and help guide me through all, absoluty top notch service

Maison Zee | Moroccan Bodycare
United Kingdom
5 days using the app
Edited January 17, 2025

What a great app. The app does not make our site slower. And what a super costumer service they providing. They understand our needs and the acted fast. Yesterday they also helped me with some custom changes! Super!

4mommy.nl
Netherlands
3 months using the app