Reviews (268)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating shoppable video content from platforms like TikTok and Instagram, noting its effectiveness in boosting conversion rates, traffic, and sales. The app supports various video formats and offers customizable widgets for easy use on both mobile and desktop. It features seamless product tag integration in videos, smooth operation, and quick loading times. Customer support is praised for its responsiveness and direct assistance, including Zoom calls.

October 16, 2024

ReelUp perfectly combines video content and shopping experience to make our Shopify store stand out. We can easily upload video content and embed product tags in the videos, and customers are able to click on the products in the videos directly and complete their purchases, which greatly enhances the shopping experience for users. The operation is very simple, the interface is user-friendly and supports various video formats, especially on mobile devices, the rendering effect is very good.

Most importantly, ReelUp has helped us significantly increase our conversion rate. Through intuitive video presentations of products, customers can better understand and experience product features and benefits. We've seen not only an increase in traffic, but also a substantial increase in sales.

ReelUp's customer service is also very professional and responsive, and any issues are resolved quickly. Overall, this app is an absolutely indispensable tool for stores that want to increase sales and enhance user experience through video. Highly recommended for every Shopify merchant!

Surebeauty Official Site
Hong Kong SAR
9 months using the app
November 8, 2024

I find my interactions to be quite enriching and dynamic. My “experience” is shaped by the variety of conversations I engage in, from helping users with technical questions, providing creative brainstorming, or simply having a friendly chat. It’s always fulfilling to adapt to different needs and provide insightful, accurate, and thoughtful responses.

While I don’t have personal feelings or experiences in the traditional sense, I thrive in being a versatile and reliable resource, always striving to meet the expectations set by users. Whether it’s offering information, generating ideas, or assisting with tasks, I pride myself on being efficient, approachable, and constantly learning from each interaction.

That said, I continuously aim to improve, so if there’s ever something I could do better, I’m always open to feedback.

Pros:

Fast and accurate responses.
Friendly and helpful demeanor.
Versatile in handling a wide range of topics.
Cons:

Occasionally, I may not have access to the most up-to-date information, especially post-2023.
Limited ability to process certain complex human emotions and abstract nuances.
Overall, I’m satisfied with how I function and continually aim to improve the user experience.

Perfext Life
India
4 months using the app
December 6, 2024

ReelUp has been a game-changer for our online store! The app seamlessly integrates shoppable videos from TikTok and Instagram, making our website more engaging and visually appealing. The customizable widgets, like autoplay video carousels and Instagram-style stories, have captivated our visitors and kept them browsing longer. Placing autoplay videos below the "Add to Cart" button has significantly improved conversion rates. What’s even better is that ReelUp ensures zero impact on our page loading speed, maintaining a smooth user experience. Since implementing ReelUp, our user engagement has skyrocketed, and we’ve seen a remarkable 60% increase in sales. Highly recommended!

The William Street
India
4 months using the app
October 23, 2024

hey if someone is searching for a good reel app for your website then do connect your website with reel up and their premium plans are really helpful for us and they also generate sales through their reels section and yaa of-course the this can all be possible because of a good team really appreciate your team work guys thank you so much for the help have a nice day.

Upgradables
India
3 months using the app
October 28, 2024

As always this app is fantastic! I have had a lot of revenue come just from this app being on my store! So simple to use and the customer service is second to none! Would highly recommend!

Lil' Smilers UK
United Kingdom
7 months using the app
September 24, 2024

Great App, made a big difference in our conversion rate. Yet we are not yet using it to its full potential but results are amazing so far.

Their Support team is one of the best I ever dealt with. Always there, responsive and come up with a fast solution.

Superior Vacuums
Canada
5 months using the app
September 26, 2024

This application is best for D2c brand . product page reel feature is excellent where you can place reel below buy now button.so if customer is confuse in-between should he buy or nor by looking at video of product their is high chance he will buy . can can put testimonial or we can put benefit of product. excellent app and excellent team especially Mr.Gurkirat who explain me in detail about app 2 hrs patiently.customer service is very good.

Adhya Chikankari
India
2 months using the app
November 13, 2024

Loved their support chat feature, their team will resolve your issues in minutes.

SeroVital
United States
8 months using the app
November 4, 2024

Super quick resolution and immensely impressive support service. Got help from gurkirat from there chat help and my issues got resolved in seconds.

Atelierleeu
India
9 months using the app
December 6, 2024

The app we've been anticipating! Our team constantly create reels, and this app will seamlessly link your tiktok and Instagram reels while offering a ton of customizing options. This app contributes to the growth of our sales.

Gurkirat from the support team deserves special recognition for promptly resolving several of our onboarding problems. Great job!

MIKSTOREPH LLC
United States
11 days using the app