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Providing your customers with a faster refund and returns experience
Introducing Refundid, your trusted return solution. Simplify returns with instant refunds and exchanges (AU & US only), plus normal refunds, exchanges, and credits. No more waiting—offer swift resolutions and real-time analytics to reduce return rates. Refundid automates label generation and integrates with carriers for seamless operations. Gain insights, optimise operations, and elevate the customer experience with Refundid. Unlock seamless returns now.
- View all incoming returns made through Refundid
- Access reports that display your return data in real-time
- Approve or decline returns and restock them back to their original location
- Build out rules that match your stores returns policy
Languages
English
Works with
Shopify Flow, Australia Post, Easypost, Gorgias, USPS, DHL, NZ PostCategories
All features
Return options
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- QR codes
- Gift cards
- Store credit
- Gift returns
- Discount code
Return management
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Shipping labels
- Return tracking
- SMS notifications
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Customer blocklists
- Analytics
Return options
Return management
Pricing
External charges may be billed by Refundid separately from your Shopify invoice. Learn more
Free
All charges are billed in USD.
Reviews (7)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Joel and the team at Refundid have been amazing with help in set up, service if any issue arise and just genuine good people to work with. They understand each brand is different and have a product that allows the brand to customise there own return journey. It is also really easy to set up and implement. The instant refund product is kind of a no brainer if you don't want to offer exchanges.
Refundid has been hugely impactful for our business over the past few years. If you are seeking an affordable returns solution that can automate the returns process for you and your customers, PLUS the ability to offer instant refunds to your customers.. this is the app for you. Joel and the support team are incredible and will see you set up seamlessly in no time. They constantly release new features and are a far better-priced solution than other returns platforms with lesser features. If returns are part of your business, Refundid should be too.
Refundid has been an awesome addition to our business for so many reasons, Instant refunds, customers receiving a trackable return label and the portal being very user-friendly. Instant refunds make it a quicker process for our customers to return their items, which means they can jump back online and repurchase their new items and not have to wait for them to be returned first. We highly recommend Refundid for any business
Refundid has been a game-changer for our store over the past two years. The app's intuitive interface seamlessly integrates, allowing customers to shop our prints confidently. With Refundid, we've successfully offered a risk-free shopping environment, fostering trust with our customers. Anyone seeking to enhance customer satisfaction and minimize return complexities, get Refundid. Highly recommended.
We've used several return platforms in the past and Refundid is definitely the best so far!
Customers love that they can receive instant refunds and then repurchase straight away, it creates a seamless customer experience.
Working with refundid has also been a breeze, the integration is straightforward to use, and their customer support is quick and helpful.
I would highly recommend Refundid to anyone with an eCommerce store.
Support
Refundid can answer any questions you have about Refundid: Returns Portal.
Resources
Launched
April 16, 2021
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