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Returns, exchanges, store credit, tracking, labels & instant refunds that boost repurchases.
Refundid is the all-in-one returns platform. Offer instant or standard refunds and exchanges, plus store credit. Automate labels, integrate with carriers, and access real-time analytics to cut return rates. Streamline operations, gain insights, and deliver a seamless customer experience that drives repurchases.
- View all incoming returns made through Refundid
- Access reports that display your return data in real-time
- Approve or decline returns and restock them back to their original location
- Build out rules that match your stores returns policy
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Australia Post
- Easypost
- Gorgias
- USPS
- DHL
- NZ Post
Categories
Return options
Pricing
External charges may be billed by Refundid separately from your Shopify invoice. Learn more
Core
$199 / month
83 returns a month. Advanced analytics. No overages however price may fluctuate based on features used.
Features
- Full returns portal
- Variant and any-item exchange
- Instant exchange & refund
- Advanced analytics
- Return label generation
- Store credit
- ERP, marketing, and support integrations
- Custom email notifications
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (12)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We have been using Refundid for 2 years and it’s been so smooth and easy to deal with their team. From the set up and also the slight modifications we requested, they really tailored it to our needs.
We've been using RefundId as our online returns portal and it's been a game changer for our operations. The move to self-service returns has completely transformed how our CS and returns team works — freeing up significant time and streamlining what used to be a heavily manual process.
We also have a few unique product considerations and custom business processes so flexibility was non-negotiable. The platform is adaptable enough to handle the nuances of our business rather than forcing us into a one-size-fits-all workflow.
Finally, I can't speak highly enough about the RefundId team. They have genuinely partnered with us and their approach to problem-solving and willingness to work alongside us has been amazing.
Refundid's Returns and Exchange platform has streamlined our return operations. We have reduced customer service enquiries in half with instant refunds and their returns platform has helped us offer returns and credits to our customers globally.
Support
App support provided by Refundid.
Resources
Launched
April 16, 2021 · Changelog
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