Overall rating
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 17, 2023

I will say that using AI for customer service was something our company was concerned about trying. We tried a few other services and were not happy. Relish has been a great experience. They help set you up for success and will actually follow up if you have questions or concerns. Their staff has helped us optimize our account on a monthly basis which is invaluable. Our contact, Kritika, really cares and has exceeded our expectations. With service like this, why would we go anywhere else. You won't be disappointed with Relish AI.

Turf Titan
United States
Time spent using app: 7 months
May 11, 2023

I recently had the pleasure of using the Relish AI Shopify app and I must say, it's an absolute game changer! The ability to automate sales and customer support with an AI chatbot has truly made a difference in my business. I've seen a significant increase in sales and customer satisfaction since implementing Relish AI.

One thing that really stood out to me was the level of customization that Relish AI offers. The responses are customizable based on the type of page, which really helps to ensure that customers are receiving the most relevant and helpful information possible.

But what really made my experience with Relish AI stand out was the amazing customer support team. Kritika and Rupa were absolutely fantastic! They went above and beyond to help me with any questions or concerns I had, and their expertise and professionalism were truly impressive.

Overall, I can't recommend Relish AI enough. It's a must-have app for any Shopify store owner who wants to streamline their sales and customer support processes while providing an exceptional customer experience. Thank you, Kritika and Rupa

Hong Kong SAR
Time spent using app: 4 months
March 23, 2022

Very impressed right out of the gate. Needed to "beef" up our Chat capabilities and was impressed with the AI integration with Relish. Customer support was quick and responsive, even including major stakeholders from the company on day 1.

Happy To Meat You
United States
Time spent using app: About 22 hours
Edited March 7, 2022

The Relish AI Team have been quick to assist with knowledge transfer and help setting up my environment to match the workflow of my site. And I have changed my niche several times during the product launch to optimize my offering. Each time, the Relish AI Team has assisted with good cheer so I felt inclined to give them an awesome review! Thank you very much for all of your help! Oh yeah, BTW, I get very positive comments about the look/feel/interactive nature of the chat bot / virtual assistant.

United States
Time spent using app: About 2 months
December 3, 2021

I spent a full weekend researching and looking at various AI chatbots including some well-known AI chatbots but I realized NONE of them were as good as Relish AI; and that was my opinion even before I downloaded the app and started working with the Relish.AI team. During my research, I couldn’t pinpoint why the Relish.AI app seemed to focus on the most important needs for running an e-commerce business such as customer support, order status, detailed product information and smart, built-in automated marketing options to increase conversions. However, building a user friendly, intelligent, and LITERALLY conversational virtual assistant chatbot was the objective of the team behind Relish.AI in the first place. Roopnath, Kritika and the Relish.AI team customized our chatbot with data, questions/answers and FAQs specific to our products and Shopify store and we are so grateful to the Relish.AI team for designing an AI chatbot with online e-commerce businesses in mind. Whether you are a one-person shop or large company, this chatbot will help you provide great customer support to your customers, grow your business and save you time and money.

United States
Time spent using app: 9 days
August 18, 2021

So far so good! I needed to upgrade to a chatbot that was modern, affordable & produced results. The integration process was very easy even for a not so tech person like me. I've made a sale already. Customer Support has always been available & quick to respond with useful tips and instructions. They seem to have an interest in helping my company grow. I recommend giving giving them a try.

Dollface-Chique Boutique
United States
Time spent using app: 11 months
May 4, 2021

I love using this app! It has definitely helped lighten our customer service load as a lot of the questions are automatically answered with this app. The support is outstanding! Ashoka and Roop have gone beyond to make sure that we have everything we need to us this app to it's full potential. They keep coming out with new features to make the app even better- definitely give this try!

Mullein and Sparrow
United States
Time spent using app: Almost 2 years
April 22, 2021

This is one of our best programs that increase conversions and has helped our sales grow by double digits each month! Not only a must needed app for any supplement site, but one of the best customer service organizations that we work with. They took the time to learn our business....they really care about our success...and they go beyond the call of duty on a regular basis.

United States
Time spent using app: 6 months
April 1, 2021

Incredible and super fast to set up! I wish I had found this weeks ago instead of wasting time with super expensive companies and agencies that couldn't do the intelligent FAQ! Amazing people who helped me with some advanced customization too!

United States
Time spent using app: 5 months
February 17, 2021

This app is great for communicating with customers. It's easy to add extra questions and answers, and easy to analyse the conversations.

United Kingdom
Time spent using app: Almost 2 years