Reviews (17)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
May 15, 2025

The app has been solid so far, quick responses, fairly intuitive to configure. Most important is the vendor support. These guys are "5 star" quality on that front. Great price points to help emerging startup businesses. Excellent option if you're looking for a solid AI chatbot to manage your customer engagements through the site 7x24.

Outdoor Gala
Canada
17 days using the app
January 17, 2025

I have been using Relish AI for my shopify store for about a year now and so far it has been great. The team at Relish AI are super active and responsive and have supported a lot in the process of setting up app and getting issues fixed.
Would definitely recommend this app.

Factory Direct Medical
Canada
7 months using the app
March 6, 2025

We're in the implementation phase, and the experience has been great so far! The onboarding was smooth, and the support team is super helpful. We’re excited to launch and see how it enhances customer engagement!

NumberC
Kuwait
About 1 month using the app
August 10, 2023

With the evolution of AI, it's imperative that E-commerce stores adapt and use it in tandem with their existing support channels to optimize the customer support experience. After looking for several chat AI partners, we settled on Relish because of their capability, responsiveness, and cost. Being a Relish client now for almost a year, I am happy with their services and the AI touch they add to ...

Intelligent Change
United States
About 1 year using the app
May 4, 2021

I love using this app! It has definitely helped lighten our customer service load as a lot of the questions are automatically answered with this app. The support is outstanding! Ashoka and Roop have gone beyond to make sure that we have everything we need to us this app to it's full potential. They keep coming out with new features to make the app even better- definitely give this try!

Mullein and Sparrow
United States
8 months using the app
May 17, 2023

I will say that using AI for customer service was something our company was concerned about trying. We tried a few other services and were not happy. Relish has been a great experience. They help set you up for success and will actually follow up if you have questions or concerns. Their staff has helped us optimize our account on a monthly basis which is invaluable. Our contact, Kritika, really ...

Turf Titan
United States
7 months using the app
April 22, 2021

This is one of our best programs that increase conversions and has helped our sales grow by double digits each month! Not only a must needed app for any supplement site, but one of the best customer service organizations that we work with. They took the time to learn our business....they really care about our success...and they go beyond the call of duty on a regular basis.

Oh!mino
United States
6 months using the app
May 11, 2023

I recently had the pleasure of using the Relish AI Shopify app and I must say, it's an absolute game changer! The ability to automate sales and customer support with an AI chatbot has truly made a difference in my business. I've seen a significant increase in sales and customer satisfaction since implementing Relish AI.

One thing that really stood out to me was the level of customization that ...

VXAparts
Hong Kong SAR
4 months using the app
June 14, 2023

Relish AI is great! It has an option where we can input different variation of questions and it's easy to use. Kritika, the person who's assisting us is very nice and she's reaching out to us from time to time to check if we need help or if we have any questions about the system.

My Site Plan
United States
4 months using the app
February 17, 2021

This app is great for communicating with customers. It's easy to add extra questions and answers, and easy to analyse the conversations.

Sacla'
United Kingdom
3 months using the app