LSS: Repeat Customer Insights
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About this app
Grow your sales with better repeat customer retention. Using RFM, cohorts, customer segmenting, etc
Analyzes the data already inside your store to calculate dozens of metrics and give you actionable business advice around finding and keeping loyal customers. Even a small increase in customer loyalty can have a significant ROI, making the insights and recommendations highly valuable. This advice and analysis helps you better understand your loyal customers, find defecting customers, and work towards improving your store's performance across multiple metrics (eg. AOV, RPR, LTV, cohort retention)
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Advise tailored to your metrics and performance highlighting your opportunities
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Dashboards for loyal customers, getting repeat customers, downturns
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Customer Segmenting with RFM, grading, cohorts, and visual customer grids
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Learn how products influence customer lifetime behavior and AOV, LTV, and RPR
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Find which sales channels acquired the best (and worst) customers
Pricing
14-day free trialEntrepreneur
$59/month
- Automatic Customer Segmenting and analysis with RFM
- Order Sequencing Analysis (2 years)
- Customer Cohort Report (12 mo)
- Product Analysis
Growth
$99/month
- Adds:
- Order Sequencing Analysis (all, 5 years)
- Customer Cohort Report (full history)
- Segment by 11 popular sales channels
- Variant Analysis
Peak
$249/month
- Adds:
- Order Sequencing Analysis (all-time, all years, and quarters)
- Segment by 41 popular sales channels
- Premium support
- API access
Entrepreneur
$59/month
- Automatic Customer Segmenting and analysis with RFM
- Order Sequencing Analysis (2 years)
- Customer Cohort Report (12 mo)
- Product Analysis
Growth
$99/month
- Adds:
- Order Sequencing Analysis (all, 5 years)
- Customer Cohort Report (full history)
- Segment by 11 popular sales channels
- Variant Analysis
Peak
$249/month
- Adds:
- Order Sequencing Analysis (all-time, all years, and quarters)
- Segment by 41 popular sales channels
- Premium support
- API access
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
15 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Great app to keep track of your customer cohorts and stay on top of LTV. Easy to export the data for offline reporting.
It's wonderful to hear you've found the app helpful to monitor your customer cohorts and LTV. Thanks for your review and for being a loyal customer over the years. It's been my pleasure to help and if you have any other questions on the app or how to analyze the data, please don't hesitate to reach out.
- Eric
This app is a game-changer when it comes to diving into customer data. Not only that, but the customer service from the developer is amazing. He's responsive, helpful and takes the time to explain things. I personally love his daily emails about marketing tips and tricks. You can't go wrong with this app!
This is a great app and Eric in particular is doing a great job helping us get the very most out of it! Thank you Eric for always responding quickly and being so helpful! We're excited to keep using this feature in Shopify!
As our store has grown over the past 2 years of using Shopify, we've needed something that shows us exactly what our customers are doing. The data is there but to have an app quickly show us the results with the ability to dig deeper, has been a game changer.
This was where Repeat Customer Insights has been invaluable. It drives new ideas of how to reach the customer who hasn't purchased in awhile, or the new customer who just made a large purchase. The communication to each must be different.
I also appreciate the daily tips that come in my inbox. I don't have time to implement every single one but I have Eric Davis' folder marked as my to-do, because each little tweak and observation on the back end helps us grow.
Finally, customer support with this app is fabulous. I appreciate when app developers have suggestions for store owners that are revealed by the data.
Repeat customer insights is a great tool that we use to better understand cohort data and segmentation. Eric, the founder is extremely responsive and has been able to help whenever we contact. Awesome app!
About this app
Built by Little Stream Software
About Little Stream Software
5.0 average rating
7 years building apps for the Shopify App Store
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