Repeat Customer Insights
- Pricing
-
From $59/month. Free trial available.
- Rating
- 5.0 (14)
- Developer
- Little Stream Software
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Customer analysis for CPG stores for customer retention. Uses RFM, cohorts, customer segmenting, etc
For shops selling CPG and other consumable goods: have your customer behavior analyzed to calculate dozens of metrics and give you actionable advice around finding and keeping loyal customers. Automatically builds customer segments so your marketing hits the right customers, at the right time. Sends that back to Shopify via tagging or Klaviyo for an integrated view of your customer base. Schedule email reports for your whole team so everyone is up-to-date with your store's growth opportunities.
- Advice tailored to your metrics and performance highlighting your opportunities
- Dashboards for loyal customers, getting repeat customers, downturns
- Customer Segmenting with RFM, grading, cohorts, and visual customer grids
- Learn how products influence customer lifetime behavior and AOV, LTV, and RPR
- Sync segments to Shopify tags to integrate into the rest of your marketing stack
Languages
English
Works with
- Customer tags
- Klaviyo
Categories
Customer behavior
Marketing and sales
Pricing
Choose the plan that best fits your business.
Entrepreneur
$59 / month
Features
- Store Analysis of dozens of metrics
- Focus Dashboards
- Automatic Customer Segmenting
- RFM Analysis and Segmenting
- Order Sequencing (2 years)
- Customer Cohorts (12 mo)
- Product Analysis
- Segment by 2 sales channels
14-day free trial
Growth
$99 / month
Features
- Adds:
- Tag customers
- Order Sequencing (all, 5 years)
- Customer Cohorts (full history)
- Variant Analysis
- Product Reorder Analysis
- Variant Reorder Analysis
- Segment by 11 popular sales channels
14-day free trial
Peak
$249 / month
Features
- Adds:
- Store Analysis (all historic drilldowns)
- Order Sequencing Analysis (all historic)
- Premium support
- API access
- Segment by 50 popular sales channels
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (14)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
As our store has grown over the past 2 years of using Shopify, we've needed something that shows us exactly what our customers are doing. The data is there but to have an app quickly show us the results with the ability to dig deeper, has been a game changer.
This was where Repeat Customer Insights has been invaluable. It drives new ideas of how to reach the customer who hasn't purchased in awhile, or the new customer who just made a large purchase. The communication to each must be different.
I also appreciate the daily tips that come in my inbox. I don't have time to implement every single one but I have Eric Davis' folder marked as my to-do, because each little tweak and observation on the back end helps us grow.
Finally, customer support with this app is fabulous. I appreciate when app developers have suggestions for store owners that are revealed by the data.
Repeat customer insights is a great tool that we use to better understand cohort data and segmentation. Eric, the founder is extremely responsive and has been able to help whenever we contact. Awesome app!
Es una tremenda app, y Eric es muy simpático y atento.
Me alegra que la aplicación haya podido ayudarte a profundizar en tus clientes habituales. Déjame saber si tienes más preguntas.
(Traducido automáticamente)
Support
App support provided by Little Stream Software.
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