Repeat Customer Insights
- Pricing
-
From $59/month. Free trial available.
- Rating
- 5.0 (16)
- Developer
- Little Stream Software
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Customer analysis for CPG stores for customer retention. Uses RFM, cohorts, customer segmenting, etc
For shops selling CPG and other consumable goods: have your customer behavior analyzed to calculate dozens of metrics and give you actionable advice around finding and keeping loyal customers. Automatically builds customer segments so your marketing hits the right customers, at the right time. Sends that back to Shopify via tagging or Klaviyo for an integrated view of your customer base. Schedule email reports for your whole team so everyone is up-to-date with your store's growth opportunities.
- Advice tailored to your metrics and performance highlighting your opportunities
- Dashboards for loyal customers, getting repeat customers, downturns
- Customer Segmenting with RFM, grading, cohorts, and visual customer grids
- Learn how products influence customer lifetime behavior and AOV, LTV, and RPR
- Sync segments to Shopify tags to integrate into the rest of your marketing stack
Languages
English
Works with
Customer tags, KlaviyoCategories
Customer behavior
Marketing and sales
Pricing
Entrepreneur
$59 / month
- Focus Dashboards
- Automatic Customer Segmenting and analysis with RFM
- Order Sequencing (2 years)
- Customer Cohorts (12 mo)
- Product Analysis
14-day free trial
Growth
$99 / month
- Adds:
- Tag customers
- Order Sequencing (all, 5 years)
- Customer Cohorts (full history)
- Segment by 11 popular sales channels
- Variant Analysis
14-day free trial
Peak
$249 / month
- Adds:
- Order Sequencing Analysis (all-time, all years, and quarters)
- Segment by 41 popular sales channels
- Premium support
- API access
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (16)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Es una tremenda app, y Eric es muy simpático y atento.
Me alegra que la aplicación haya podido ayudarte a profundizar en tus clientes habituales. Déjame saber si tienes más preguntas.
(Traducido automáticamente)
This is a great app and Eric in particular is doing a great job helping us get the very most out of it! Thank you Eric for always responding quickly and being so helpful! We're excited to keep using this feature in Shopify!
As our store has grown over the past 2 years of using Shopify, we've needed something that shows us exactly what our customers are doing. The data is there but to have an app quickly show us the results with the ability to dig deeper, has been a game changer.
This was where Repeat Customer Insights has been invaluable. It drives new ideas of how to reach the customer who hasn't purchased in awhile, or the new customer who just made a large purchase. The communication to each must be different.
I also appreciate the daily tips that come in my inbox. I don't have time to implement every single one but I have Eric Davis' folder marked as my to-do, because each little tweak and observation on the back end helps us grow.
Finally, customer support with this app is fabulous. I appreciate when app developers have suggestions for store owners that are revealed by the data.
This app is a game-changer when it comes to diving into customer data. Not only that, but the customer service from the developer is amazing. He's responsive, helpful and takes the time to explain things. I personally love his daily emails about marketing tips and tricks. You can't go wrong with this app!
Great app to keep track of your customer cohorts and stay on top of LTV. Easy to export the data for offline reporting.
It's wonderful to hear you've found the app helpful to monitor your customer cohorts and LTV. Thanks for your review and for being a loyal customer over the years. It's been my pleasure to help and if you have any other questions on the app or how to analyze the data, please don't hesitate to reach out.
- Eric
Support
App support provided by Little Stream Software.
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