Recenze (2 767)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 84 % hodnocení s 5 hvězdami
  • 11 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
Datum úprav: 5. leden 2021

It worked fine for a few days. Then suddenly I cannot replay the sessions. It says " This page isn’t workingapi.better-replay.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS" I tried clearing my browsing history, cache, cookies, etc. but still did not work. I also tried using a different browser and still not working. I tried contacting their customer support ...

REAC Label
Filipíny
Doba používání aplikace: Více než rokem
Vývojář CartKit odpověděl 5. leden 2021

Hi there! Thank you for sharing your report. We reached out via email :)

29. říjen 2020

I've had it installed for a week. No recordings yet. I just flipped a switch that said enabled/disabled, so we'll see if that works.
I'll rate it higher once i see it working.

Cutsie Friends
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář CartKit odpověděl 29. říjen 2020

Hi! We sent you an email. We're working to get this solved as soon as possible :)

Datum úprav: 11. březen 2022

Just installed it and loving the app so far. Would love to see the heatmap as well. That would have been 5-stars! Edit; just changed my review to 1 stars. Suddenly the app is no longer free to use and I have to pay to use it with an (up to) $999 USD charge a month.... Haven't received any communication from them about this change and just got prompted to update the app and approve these charges. ...

Teddy and Wool
Nizozemsko
Doba používání aplikace: Asi rokem
30. říjen 2019

This app worked pretty god in the beginning but had a few issues like only showing one days worth of captures. I sent a request for support but never heard back, but all of a sudden I was able to see all the back logs. But about a week ago all of the captures became blank. They were there, and you can see the movement of the customer, but the content of the page is missing. This is on all ...

Black Lava Vape
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář CartKit odpověděl 30. říjen 2019

Hi! We checked the SPAM folder and your question did indeed go here so it was not seen by our support team. Can you please email me directly? - jason at cartkit.com . We'll ...

Datum úprav: 29. červen 2020

This app is extremely hard to love. It requires users to do a lot of things to use. I followed but still could not use it, Very time consuming

supermarket88
Vietnam
Doba používání aplikace: 9 měsíci
Vývojář CartKit odpověděl 29. červen 2020

We appreciate your feedback. We reached out via email to know more about your experience.

Datum úprav: 13. září 2020

NOT ABLE TO TRACK ALL SESSIONS MY STORE SHOWS ADD TO CART AND THIS SHOWING NOTHING

//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// ...

TakeTrends
Spojené státy
Doba používání aplikace: 6 měsíci
16. červenec 2021

The app stop recording visitors, and they and the app automatically set their own settings, like recording only 3% from total visitors The app stop recording visitors, and they and the app automatically set their own settings, like recording only 3% from total visitors

EsaModa
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář CartKit odpověděl 16. červenec 2021

Update July 29, 2021. We've reached out a couple of times but have not received a response from the customer.
-
Hi there - we apologize for your recent experience with Replay ...

Datum úprav: 4. srpen 2020

Thought it was good, until I found out all the information is wrong... Cant even find the place to seek help about this issue

AGVM
Spojené arabské emiráty
Doba používání aplikace: 4 měsíci
Vývojář CartKit odpověděl 4. srpen 2020

Hi! We reached out via email - please contact us back to know more about your experience with Better Replay.

12. červen 2019

1star. Even though its free, it has a lot of issues
- stopped working until support reinstalled it and didn't really give a satisfactory response
- nowadays it records maybe 1% of of visits to the site and for no reason skips the others; Support never responded to the second ticket i sent.

Baby Onward
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář CartKit odpověděl 13. červen 2019

We can't replicate any issue. All of our tests are being recorded fine. Note that the recorder automatically ignores bot traffic. Please email us with more details on the ...

27. únor 2021

Free then ratings changed... No mails or communcation with many bugs. do not recommend this app at all

behockey
Hongkong – ZAO Číny
Doba používání aplikace: 2 měsíci
Vývojář CartKit odpověděl 2. březen 2021

Hi! We appreciate you taking the time to share a review. We reached out via email! :)

To clarify, we experienced some downtime in the past couple of days but it was solved ...