Peek! ‑ Better Replay & Survey

I recently integrated Peek! - Better Replay & Survey into our online store, and it's been a game-changer. The insights garnered from customer interactions have been instrumental in fine-tuning our user experience. The replay feature is particularly impressive, allowing us to view our customer's journey in real-time, making it easier to understand their behavior and preferences.

What makes Peek! stand out is its intuitive design and actionable analytics. It's not just about data collection; it's the clarity with which the information is presented, enabling us to make informed decisions swiftly. The survey component complements the replay functionality perfectly, giving us a direct line to customer feedback.

The customer service is top-notch, with prompt and helpful support. The team behind Peek! is genuinely committed to helping businesses like ours thrive by providing us with the tools we need to listen to our customers effectively.

I would absolutely recommend Peek! to any online retailer looking to deepen their understanding of customer interactions and enhance their store based on real user data. It's an invaluable tool for anyone serious about improving their e-commerce experience.

Does not offer a free plan as listed on store, only a 7 free day subscription to the growth plan.

Nice and easy to set up

Incredible it's an app easy to install and configure in two movements we're already visualizing our customers for what's wrong with our shop. Moreover, the app is free which is great knowing what it can do and how it can improve your sales.

Giving this another shot. Will update my review again. So far, the pricing structure seems a bit confusing (at least on the shopify side, it shows daily charges authorized up to $999). The app and features look promising so far. Will update further in a bit.

Tell us about your experience with Better Replay

How would you rate this app?

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Wasted 5 minutes trying to see a session but nothing comes up. Checked the faq and there is no solution

i do not know how to use the app. i checked my first recording but i couldnt understand its replay.please help me understyand it

I really appreciate it. Thank you for your patient explanation. I will share it with my colleagues.

thanks again

easy to set up! easy templates and it works in real time with actual recordings that show the movements of customers. Loving it so far!