Live User Recording & Replays
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Highlights
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Works with the latest themes
About this app
Record and replay or watch in real-time your customers with the ability to talk with them live!
The only replay app that supports live transmissions and chat integrations! Connect to live sessions to increase your sales and spend less time on support. Get notifications about sessions that have already engaged with your store but have not made an order yet. Open a live preview of the session with a single click. Check its attributes and cart items. Connect to the visitor via our chat integration or send a message with our notification popup.
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Record all traffic & connect to live session
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Filter by cart value, errors, UTM, and much more
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Get more sales by sparking a conversation with your visitors
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Get notification about a live session that's likely to convert
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Improve your customer support process with a live preview
Pricing
14-day free trialLive Only
$9/month
- Only live sessions!
- 2000 live previews/m
- 2 admin seats
- 30 days storage
- Email support
- Live sessions
- Chat integrations
Starter
$19/month
- 5000 recordings /m
- 2 admin seats
- 60 days storage
- Email support
- Live sessions
- Chat integrations
Pro
$39/month
- 20000 recordings /m
- Unlimited admin seats
- 180 days storage
- Priority support
- Live sessions
- Chat integrations
- Feature requests
Live Only
$9/month
- Only live sessions!
- 2000 live previews/m
- 2 admin seats
- 30 days storage
- Email support
- Live sessions
- Chat integrations
Starter
$19/month
- 5000 recordings /m
- 2 admin seats
- 60 days storage
- Email support
- Live sessions
- Chat integrations
Pro
$39/month
- 20000 recordings /m
- Unlimited admin seats
- 180 days storage
- Priority support
- Live sessions
- Chat integrations
- Feature requests
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
3 reviews
I was keen to see why my customers abandoned their carts. Therefor I tried this app. But this app didn't recorded any of my abandoned carts. Many records show errors, therefore very often I was not able to view my customers actions on my shop. But the worse is the customer service. I am waiting for days for a response, but nothing. I expected a decent customer service for a pricey app like this one. I definitely can't recommend this app.
This app is fantastic! Definitely worth every money! I have used it in parallel with HotJar and Smartlook. That app records ALL visits with 100% of accuracy when the other only 40-60% of it. I love the Live Sessions that help me to push chat messages on Tidio and interact with people when they are considering the purchase. Thanks to that app I was able to start generating my first sales and significantly improve landing pages and website UX. Love it!
We tried every Tidio related app on here before we landed on this one.
I was looking for app which can help to improve our customer service by better understanding users behaviours. For a long time we are using a Tidio app, which is great live chat tool but missing some monitoring features that allows to detect where are the real obstacles than need to be improve. This app seems to do that job perfectly!. Now we can record all of the sessions, get some insides and finally know how to boost our store performance.
About this app
Built by ElevateToolbox
Support
Send a messagesupport@elevatetoolbox.com