ReplyDesk: AI Helpdesk

ReplyDesk: AI Helpdesk

Pricing
Free plan available
Rating
5.0 (2)
Developer
ReplyDesk

AI-powered multichannel help desk to boost sales & streamline eCommerce customer support

Make eCommerce support easier with ReplyDesk's AI multichannel helpdesk! Bring together conversations from 10+ world's leading selling channels (Amazon, eBay, Walmart, Etsy, Shopify, Facebook, TikTok and more) in one simple inbox. Use AI to auto-reply, translate, summarize tickets, fix grammar, and create custom responses. Get order details instantly. Sell better and give amazing customer support across every channel. FREE for 1 agent + 2 integrations.

Make eCommerce support easier with ReplyDesk's AI multichannel helpdesk! Bring together conversations from 10+ world's leading selling channels (Amazon, eBay, Walmart, Etsy, Shopify, Facebook, TikTok and more) in one simple inbox. Use AI to auto-reply, translate, summarize tickets, fix grammar, and create custom responses. Get order details instantly. Sell better and give amazing customer support across every channel. FREE for 1 agent + 2 integrations. more
  • AI Powered: auto-replies, rephrase, grammar fixes, ticket summery, translation
  • Connect: Amazon, Walmart, eBay, Etsy, Facebook, Instagram, TikTok and more!
  • Built for teams: auto-assign tickets, notes, mentions and agent statistics
  • Auto responder: auto-respond to customer messages with tailored replies
  • Automations: built-in customizable automations to streamline your workflows

Languages

English

Works with

  • eBay
  • Etsy
  • Amazon
  • Walmart
  • Facebook
  • TikTok

Pricing

Essential - FREE

Free

  • 1 Agent slot
  • 2 selling channel integrations
  • Basic helpdesk features
  • Unlimited tickets

Professional

$39 / month

or $348/year and save 26%

  • 1 Agent (pay per slot)
  • Unlimited selling channel integrations
  • All helpdesk features + AI
  • Unlimited tickets

Growth

$199 / month

or $1,908/year and save 20%

  • 15 Agent slots
  • Unlimited selling channel integrations
  • All helpdesk features + AI
  • Unlimited tickets

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited June 5, 2024

I'm leaving this review because of their customer service. They were helpful and insightful and welcome feedback. They actually develop a features i needed.

Al-Midrar Institute
Pakistan
21 days using the app
September 3, 2024

InspireLand
United Arab Emirates
4 months using the app

Support

App support provided by ReplyDesk.

Or visit their support portal

Developer

ReplyDesk

Tel Aviv, IL

Launched

April 9, 2024

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