Fleeta ResolvePilot: Support

Fleeta ResolvePilot: Support

Pricing
Free
Rating
0.0 (0 Reviews)

Featured images gallery

Attention queue for evidence-first customer resolution
  • Attention queue sorted by customer resolution urgency
  • Case strategy with grounded AI analysis and safety checks
  • Customer conversation with merchant-reviewed message drafts
  • Attention queue for evidence-first customer resolution
  • Attention queue sorted by customer resolution urgency
  • Case strategy with grounded AI analysis and safety checks
  • Customer conversation with merchant-reviewed message drafts
  • Evidence workspace with files, narrative and Shopify readback
  • Return and refund approval with deterministic safeguards
  • Automation controls with merchant approval boundaries

Manage customer issues, conversations, evidence, returns and refunds in one place, with AI drafts.

ResolvePilot gives every customer issue one home: the conversation, the photos and evidence, the order, and the return or refund that settles it. AI drafts replies from the facts on file and you approve them before anything goes out. Free plan to start. Built in the UK by Fleeta.

ResolvePilot gives every customer issue one home: the conversation, the photos and evidence, the order, and the return or refund that settles it. AI drafts replies from the facts on file and you approve them before anything goes out. Free plan to start. Built in the UK by Fleeta. more
  • Every issue with its conversation, evidence and order in one view
  • AI drafts replies, you approve them
  • Returns and refunds handled from the same screen
  • Photos and evidence attached to the issue, not lost in email
  • Free plan to start, built in the UK by Fleeta

Languages

English

Works with

Categories

Channels

Workflow automation

Reviews

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Support

App support provided by Fleeta Limited.

Resources

Developer

Fleeta Limited

50 Princes Street, Ipswich, ENG, IP1 1RJ, GB

Launched

August 26, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, Shopify Payments, Online Store, Shopify admin

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    All order history, returns

  • Edit Shopify Payments

    Shopify Payments dispute evidences, Shopify Payments dispute file uploads, Shopify Payments disputes

  • View Online Store

    Online Store pages

  • View Shopify admin

    Legal policies

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Instantly resolve support inquiries and grow your business.

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