ResolvePilot

ResolvePilot

Pricing
Free plan available
Rating
0.0 (0 Reviews)

Resolve order issues, returns and dispute evidence with merchant-reviewed AI.

ResolvePilot brings customer issues, conversations, returns, refunds and Shopify Payments dispute evidence into one evidence-first workspace. It uses verified Shopify order and policy facts to classify cases, flag missing evidence and draft messages. Merchants review every customer contact and financial or dispute action. Deterministic safety rules block unsafe refunds, while tenant-scoped audit history records each decision.

ResolvePilot brings customer issues, conversations, returns, refunds and Shopify Payments dispute evidence into one evidence-first workspace. It uses verified Shopify order and policy facts to classify cases, flag missing evidence and draft messages. Merchants review every customer contact and financial or dispute action. Deterministic safety rules block unsafe refunds, while tenant-scoped audit history records each decision. more
  • Triage customer issues with grounded AI and merchant approval
  • Keep customer conversations and evidence in one case workspace
  • Approve returns and refunds with deterministic safety checks

Languages

English

Works with

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 3 lifetime managed cases
  • Customer issue and case workspace
  • Merchant-reviewed AI drafts

Starter

$9 / month

Features

  • 10 managed cases each month
  • All Free plan capabilities
  • Return and refund approvals

Growth

$19 / month

Features

  • 50 managed cases each month
  • All Starter plan capabilities
  • Automation and analytics controls

Scale

$49 / month

Features

  • 250 managed cases each month
  • All Growth plan capabilities
  • Higher-volume resolution operations

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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Support

App support provided by Fleeta Limited.

Developer

Fleeta Limited

50 Princes Street, Ipswich, ENG, IP1 1RJ, GB

Launched

August 26, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, Shopify Payments, Online Store, Shopify admin

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    All order history, returns

  • Edit Shopify Payments

    Shopify Payments dispute evidences, Shopify Payments dispute file uploads, Shopify Payments disputes

  • View Online Store

    Online Store pages

  • View Shopify admin

    Legal policies

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