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Being free is the only good thing. Why would a barcode app that generates barcodes generate duplicates? That should not be possible. More disappointing though is the print quality from Shopify is terrible. We use a Dymo label printer and these barcode look awful and some wont even scan. If you print the exact same barcode through the Dymo desktop app it's flawless. What is Shopify doing to cause the barcodes to loose such quality? A fix for this would great.
Hi there! Thank you so much for sharing information about those two issues! The printing quality issue you described is strange, and there should not be a demonstrable difference between the two apps. It might be no harm to check your printer settings when printing with the Retail Barcode Label app, as the resolution settings might need to be optimised. Steps to do that can be found here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels. When generating barcodes in the Retail Barcode Labels app you have several options to choose from; to create barcodes for all or specific products, to generate barcodes only for products without barcodes, or to replace existing barcodes with new ones. To avoid duplicates, we would advise making sure that you are definitely selecting the option to create barcodes only for products or variants that don't have barcodes yet. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and prevent this from happening again. We can also take a look at that time at the printing quality issues you described as well if unresolved. Thanks so much!
- Natasha, Shopify Support
We are having issues with duplicate barcodes constantly. This is a major issue that is time consuming to fix and costs us money to print new tags all the time after discovering duplicate barcodes. We even use the app to create all of our barcodes and it still generates duplicates on a regular basis.
Hi there! Thank you so much for sharing information about this issue! When generating barcodes in the Retail Barcode Labels app you have several options to choose from; to create barcodes for all or specific products, to generate barcodes only for products without barcodes, or to replace existing barcodes with new ones. To avoid duplicates, we would advise making sure that you are definitely selecting the option to create barcodes only for products or variants that don't have barcodes yet. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and prevent this from happening again. Thanks so much!
- Natasha, Shopify Support
The basics of this app work well but I cannot understand why there isn't a feature for me to bulk upload the labels that I want to print via CSV. It is so time consuming having to individually select each product and fill in the amount of labels that I want to print. It seems like such an easy solution - its in place for plenty of other Shopify apps
Hi there! Thank you so much for sharing this feedback!
I completely understand that being able to bulk upload the labels you wish to print via a CSV file would be a helpful option to have. I have passed that feedback along to our development team, and appreciate you flagging this! Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support
The barcodes generated from this app use the last 8 numbers from the variant URL in Shopify so occasionally it creates duplicates. This wasn't a major problem when I had a small inventory. I would delete the new products with duplicate barcodes and recreate them (the only fix I'm aware of). Now since my catalog has expanded I'm regretting not going with a paid barcode generator as I get a lot of duplicates and changing to a new provider will break reporting and syncing with other platforms. It seems that this problem could be fixed by the developers if they added more characters to the barcode instead of only using 8 characters.
Hi there! Thank you so much for sharing information about this issue! Our Retail Barcode Labels Apps assigns barcodes to your products based on the last 8 digits of your product variant IDs and generally these are unique to each one. Even so, if a store has a very large number of products, there is a small chance that some of the variants can have the same 8 last digits, hence "duplicating a barcode" in such cases. However, that may or may not be what is at play for your store, so it might be no harm to reach out to us at https://shopify.link/vRn so we can double check for you, just in case it is a workflow issue that could be resolved and/or if we might be able to advise on a workaround. Thanks so much!
- Natasha, Shopify Support
Honestly a life saver, we sell to grocery stores so I just buy my own UPCs online instead of letting the app generate their own. I just wish there was an option to print the barcodes of an entire order instead of having to go into the app every time and hand select what the order calls for, since I sell products on demand per order. I have been trying to get this feature added, please contact me, it would be game changing.
Obviously I'm grateful to have this, it's indispensable for a brick-and-mortar with 2000 products. But it has a lot of unfortunate quirks that can be inconvenient in that environment. It won't populate fields if they contain certain combinations of punctuation marks. It won't render barcodes if that field has certain placements of space characters in it. Now and then it hangs or crashes when generating new barcodes for labels, and you have to start your print workflow all over again. Conversely, if it suddenly loses all functionality, it still indicates it's working. And you can go mad trying to work around those outages, but you just have to wait for the server to go back up.
Hi there! Thank you so much for sharing information about the issues you have been facing! It would be expected that the app might not recognise some special characters as valid, however, it would definitely be worth reaching out to our Retail support team so we can confirm expected behaviour, and see if we can establish the root cause of the operational issues you describe and prevent this from happening again. Please do feel free to reach out via https://shopify.link/vRnL and we can take investigate further for you. Thanks so much!
- Natasha, Shopify Support
l'app improvvisamente non riesce più a creare i codici barre e continuamente indica che mancano. Ci segnala che manca un codice a barre di 1 prodotto, proviamo a crearlo, indica che è stato creato ma poi non lo visualizza nella stampa. Come può essere risolto questo problema?
Ciao! Grazie mille per aver condiviso le informazioni sul problema che stai riscontrando! Varrebbe sicuramente la pena contattare il nostro team di supporto Retail per verificare se possiamo individuare la causa principale dei problemi operativi che descrivi ed evitare che si ripetano. Non esitare a contattarci tramite https://shopify.link/vRnL e potremo indagare ulteriormente per te. Grazie mille!
- Natasha, Supporto Shopify
This app does with a Rollo printer! I found a tutorial on YouTube to help me get barcode labels to print from this app on my Rollo printer. My laptop is quite ancient, so I have to use the Shopify app on my phone to create the labels and send them to my bluetooth Rollo. It's a little cumbersome, but it works and it's FREE!
fonctionne très bien, manque une option en cas de feuilles à étiquettes déjà utilisé, choisir le nombre d'emplacement vide
This app will no longer create barcodes for me. I have cleared my cache, reloaded my shopify, only selected one item at a time to create barcodes, and done the selection for create barcodes for all products with out barcodes. Nothing seems to work after trying 10x and the robot has offered all these suggestions-which I have done with no avail. Additionally, the app also don't not print multiple varients on my 1x1 labels. I am trying to switch over from lightspeed for my pos system, and lightspeed was able to get all my info onto these 1x1 tags no problem.
Hi there! Thank you so much for sharing information about the issue you have been facing! It would definitely be worth reaching out to our Retail support team so see if we can establish the root cause of the issue you describe and prevent this from happening again. Please do feel free to reach out via https://shopify.link/vRnL and we can take investigate further for you. Thanks so much!
- Natasha, Shopify Support