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The app generated the exact same barcode for all products entered on the same day.... so every time we scan at checkout, we have to look through a list of products with the same barcode to find the product we are actually trying to scan and ring up while customer waits.
Thank you for getting in touch and for leaving your feedback. I'm sorry to hear that you had this problem when using the Retail Barcode Labels app, and it certainly shouldn't be issuing the same barcode for each product in your store.
I will be sending you an email shortly so I can take a closer look at this issue and see what we can do to troubleshoot this and hopefully get things resolved. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support
I just made the change from QuickBooks POS to Shopify POS. I don't like the label options. We sell jewelry and all the labels are too big for what we need them for.
Thank you for taking the time to write your review and for letting us know how you'd like to see the Retail Barcode Labels app could be improved. Please note that there are a variety of different label sizes you can print using the app: https://shopify.link/gNvj. Please reach out if you're unable to get the app working as you want it to: https://shopify.link/vRnL. -Victor, Shopify Support
Generating codes took a while, and although my usual avery labels are not supportet, i can go and get the right ones here in germany hopefully.
Sometimes it just does not print.
"32 Etiketten auf 2 Blätter an Drucker gesendet
Überprüfen Sie, ob Ihr Drucker die Barcode-Etiketten ausgedruckt hat."
"32 labels on 2 sheets send to printer.
Check if your printer jas printed."
No print dialogue opened, no labels were printed. i dont use a dyno label writer, i use a standard laser printer. how do i get this to work?
And IF it prints, my POS App often just says "Barcode is not connected to a product"
Thank you for taking the time to write your review and provide us with your feedback. These errors could be appearing for a variety of reasons and I'll need to take a closer look at your store to determine what might be causing this. I'll be sending you an email shortly so please keep an eye out for my email and get back to me there. Thank you. -Victor, Shopify Support
It takes a few times to create the same labels and you have to keep going back in which frustrates me. It started off great but now is taking too long for each individual product to be bar coded.
Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
I can see what the new Barcode app tried to achieve with being able to mass print barcodes but the whole process is tedious and takes much longer than previously with the old app.
Hi there, thank you very much for sharing this feedback. I've followed up with an email to you as well because I'd like to delve a bit further into this issue for you,.I'd like to find out more about how you are printing in bulk and if I can recommend a better way to do it instead, and I'll reply on the email. We’re always looking to improve apps with good feedback like this, and we are working to improve the way our apps work with stores like yours and what they can offer merchants such as yourself.
Please guide Me how can i make a customize Barcode i have a ZEBRA Barcode Printer 1.50" x 3" i Cant able to make Custom Dimension
Thank you for reaching out with this question. Retail Barcode Labels currently only supports Avery and Dymo label types. However, we're always looking for ways to improve our apps, so I'm going to share this suggestion with our teams. I'm also going to follow up with you via email so that we can discuss your request further. Looking forward to speaking with you soon! - Rae, Shopify Support
I used this app to help me make checking people out faster and help keep better track of inventory. I love that it generates barcodes for you but HATE that it takes 10 tries just to create a barcode label. I have to try to create a label multiple times before it will let me print the label. Trying to save time but this app takes FOREVER. Very slow!
Thank you for this feedback. I have gone ahead and reached out to you via email to offer additional support as I would love to get more context from you so that we can work together to get this app working for you. I apologize that your experience has been less than ideal and I look forward to working with you.
- Alex, Shopify Support
Hello, A lot of Dymo Templates missing! We need more variables, such as 30258 and 30334 to be supported! Please keep it up!
Thank you for taking the time to leave your feedback. At the moment, Retail Barcode Labels supports these labels sizes: https://bit.ly/2Zdw49M.
That being said, it would be great to see some more template options available, so I will be sure to pass on your comments to our developers for consideration. I'll send you an email directly to confirm that we've logged your feedback on our end. I look forward to speaking with you soon! - Julie, Shopify Support
I was loving this app until the print alignment messed up on me I could not figure it out I tried everything! Such a big disapointment because the labels made my product look professional.
Thanks for sharing your feedback. We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I’ve sent an email to you and so we can get this app working! - JP, Shopify Support
This app is okay. It gives the ability to generate barcodes and print labels, but it doesn't allow me to do it in succession. If I select a series of items and generate the barcodes, I have to re-select those same items again in order to print them. It would be more useful if I could generate the barcodes then print directly from the items I chose in the first place. Having to search for the item again is cumbersome and inefficient.
Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've gone ahead and filed your valuable feedback to our development team. I've also reached out to you via email to follow up on your experience. I hope to hear back from you! -Jason, Shopify Support