RetainAIO: Refund Protection
- Pricing
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From $49/month. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Kovotic Labs LLC
Featured images gallery
AI agent that detects refund risk on every order and acts before the request arrives.
RetainAIO deploys a Claude Sonnet AI agent that monitors every Shopify order for refund risk. When a customer doesn't engage, the agent evaluates order value, history, and behavior signals — then sends a perfectly timed recovery email automatically. Every decision is logged with a plain-English reasoning string. When confidence falls below 70%, the action goes to your review queue. No black box. No rules. AI reasoning on every order.
- Claude Sonnet agent scores every order for refund risk — reasoning, not rules
- Behavior signal learning — adapts based on every open, click, and ignore
- Full reasoning transparency — every decision explained in plain English
- HITL escalation — low-confidence decisions escalated to merchant review
- A/B template testing — agent auto-promotes the best-performing variant
Languages
English
Works with
- Anthropic
- Postmark
Categories
Pricing
Starter
$49 / month
Features
- AI risk scoring on every order
- Anchor and follow-up emails
- Reasoning transparency on all decisions
- 200 AI-generated emails per month
- Email support
7-day free trial
Growth
$99 / month
Features
- Everything in Starter
- Behavior signal learning system
- HITL escalation — merchant review queue
- A/B template testing and auto-promotion
- 500 AI-generated emails per month
- Priority email delivery
7-day free trial
Pro
$179 / month
Features
- Everything in Growth
- Unlimited AI email generation
- Advanced agent configuration controls
- AI Brief Inbox — daily digest
- Priority support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Kovotic Labs LLC.
Resources
Developer
Launched
February 3, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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Edit products
Products, collections
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View orders
All order history for the last 60 days
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