RetainAIO: Refund Protection
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Kovotic Labs LLC
Featured images gallery
Refund protection with the reasoning shown: every order scored, every decision explained.
Refund protection for stores losing money to repeat refunders. RetainAIO scores every order against that customer's own refund history with your store, then shows its reasoning and confidence in plain English. When the agent is not sure, it escalates to a review queue instead of acting. You approve, dismiss, hold fulfillment, tag, or blocklist from the same screen that explained why. The free plan scores and explains; sending and automated actions are paid.
- Every order scored against that customer's refund history with your store
- Plain-English reasoning and a confidence score on every decision
- Low-confidence calls go to a review queue instead of acting automatically
- Hold fulfillment, tag, or blocklist from the screen that explained why
- History covers your store only, from 60 days before install onward
Languages
English
Works with
- Anthropic
- Postmark
Categories
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 50 AI-scored orders/month
- Rules-based scoring beyond that
- Full review queue and reasoning
- Customer refund profiles
- Blocklist view; approve or dismiss
- No recovery emails, no auto actions
Starter
$19 / month
$4.99 per 50 recovery emails beyond 100/month, capped at $50/month
Features
- 400 AI-scored orders/month
- Automated actions: hold, tag, blocklist
- 100 recovery emails/month included
- Everything in Free
- 7-day free trial
- Overage capped at $50/mo
7-day free trial
Growth
$49 / month
$4.99 per 50 recovery emails beyond 500/month, capped at $150/month
Features
- 1,500 AI-scored orders/month
- 500 recovery emails/month included
- Overage capped at $150/mo
- Everything in Starter
7-day free trial
Pro
$99 / month
Features
- 5,000 AI-scored orders/month
- Unlimited recovery emails
- No usage overage, ever
- Everything in Growth
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Kovotic Labs LLC.
Resources
Developer
Launched
February 3, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, orders
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View customers
Customer data
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Edit orders
All order history for the last 60 days, merchant managed fulfillment
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